[Remote] Remote Customer Service Representative

Note: The job is a remote job and is open to candidates in USA. RG&T Solutions is seeking a dedicated Remote Customer Service Representative – Product Testing to join their team in Sallisaw, Oklahoma. This role involves providing exceptional support to customers by assisting with product testing, gathering feedback, and resolving inquiries promptly.ResponsibilitiesEngage with customers via phone, email, and chat to facilitate product testing processes and collect valuable feedbackProvide clear instructions and guidance to testers to ensure accurate and consistent testing resultsAddress customer questions, concerns, and technical issues related to product testing activitiesDocument customer interactions and test data accurately using our CRM and data management toolsCollaborate with the product development team to relay customer insights and improve testing proceduresSkillsExceptional support to customers by assisting with product testingGathering feedback and resolving inquiries promptlyEngage with customers via phone, email, and chatProvide clear instructions and guidance to testersAddress customer questions, concerns, and technical issuesDocument customer interactions and test data accuratelyCollaborate with the product development teamExcellent communication skillsProblem-solving abilitiesOrganizational abilitiesCustomer-focused attitudeFlexibilityAttention to detailAbility to work independentlyBenefitsFlexible remote work environmentCompetitive payHealth and wellness programsPaid time offOpportunities for growth and development within our organizationCompany Overview It was founded in undefined, and is headquartered in , with a workforce of 2-10 employees. Its website is .