[Remote] Remote Customer Service Rep - Starting Monday, May 5, 2026

Note: The job is a remote job and is open to candidates in USA. Transworld Systems Inc. is seeking ambitious, self-motivated individuals to join their thriving team as Customer Service Representatives. The role involves assisting customers with their accounts, ensuring accurate documentation, and providing detailed explanations of account status and inquiries while adhering to state and federal regulations.ResponsibilitiesAssist customers with their accountsEnsure all account information is accurately documented in client's systemProvide detailed explanations of account status and inquiries to customersAssist customers with delinquent accounts based on various state guidelinesAdhere to State and Federal regulations pertaining to your job dutiesMaintain an average Inbound Handle TimeAchieve Quality Assurance goalsAdhere to Production measures (time spent on calls, schedule adherence, etc)SkillsPrior call center experience is REQUIREDExcellent written and verbal communication skills are neededExperience navigating multiple systems/screens while speaking with customersActive listening to understand the customers' needsGreat problem-solving skillsMust be proficient with Microsoft applicationsBenefitsPaid trainingTeam-oriented work environmentGrowth opportunityComprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!Company OverviewTransworld Group of Companies was established in 1977 by its Founder Chairman Mr. R. Sivaswamy, as a shipping company Mumbai. It was founded in 1977, and is headquartered in Mumbai, Maharashtra, IND, with a workforce of 1001-5000 employees. Its website is https://www.transworld.com/.



Apply To This Job