[Remote] Remote Customer Service - Benefits Specialist
Note: The job is a remote job and is open to candidates in USA. RG&T Solutions is seeking a dedicated Remote Customer Service - Benefits Specialist to join their team in Leacock-Leola-Bareville, Pennsylvania. The role involves assisting clients and employees with benefits inquiries, explaining plan options, and resolving issues while providing exceptional customer support through various communication channels.ResponsibilitiesAssisting clients and employees with benefits inquiriesExplaining plan optionsResolving issues efficientlyProviding exceptional customer support through various communication channels, including phone, email, and chatProcessing benefits enrollmentsMaintaining accurate recordsEnsuring compliance with policies and regulationsCollaborating with internal teams to improve service deliveryContributing to training initiativesSkillsExcellent communication skillsProblem-solving skillsAttention to detailSelf-motivationStrong organizational skillsAbility to manage multiple priorities effectivelyFamiliarity with benefits programsFamiliarity with regulatory standardsBenefitsHealth insuranceRetirement plansPaid time offFlexible work hoursOngoing professional development opportunitiesCompany Overview It was founded in undefined, and is headquartered in , with a workforce of 2-10 employees. Its website is .