[Remote] Record Retrieval Call Support (26599)

Note: The job is a remote job and is open to candidates in USA. ISG is a technology-driven company that provides national claim and litigation support to the insurance and legal communities. They are seeking a Record Retrieval Support to assist the Medical Records team with status inquiries and various communication tasks. Responsibilities Assist the team with status inquiries to outstanding entities Mostly outbound phone calls Some faxing Emailing and mailing via USPS/UPS through our mailroom Adhere to direction provided by Team Lead Ability to adhere to multiple client protocols Entering accurate diary entries in the system for all events regarding workflow Responding to internal and external inquiries in a timely and appropriate manner Skills Excellent written and verbal communication Strong work ethic Strong computer skills Effective organizational skills Ability to Multi-Task Detail-oriented Self-starter Ability to work independently in a remote setting Adhere to direction provided by Team Lead Ability to adhere to multiple client protocols Entering accurate diary entries in the system for all events regarding workflow Responding to internal and external inquiries in a timely and appropriate manner Computer skills: 3 years Knowledgeable of basic Microsoft Office Programs Record Retrieval: 1 year Microsoft Office: 1 year Company Overview ISG is a nationally recognized company offering a comprehensive array of services tailored to support claim and litigation processes for insurance and legal professionals. It was founded in 2008, and is headquartered in Farmington, Connecticut, USA, with a workforce of 1001-5000 employees. Its website is