[Remote] Real Estate Operations Coordinator

Note: The job is a remote job and is open to candidates in USA. Pavago is seeking a Real Estate Operations Coordinator to support the daily operations of residential and commercial property portfolios. The role involves managing tenant communication, leasing processes, maintenance workflows, and ensuring accurate property records, acting as a central hub between tenants, property owners, vendors, and internal teams.ResponsibilitiesRespond to tenant inquiries related to:Rent paymentsLease termsMaintenance requestsProperty policiesTrack and log all communication within:YardiAppFolioBuildiumSimilar property management systemsSend reminders for:Rent due datesLease renewalsCompliance noticesProcess:Lease agreementsRenewalsTenant onboarding documentationMaintain organized and compliant tenant files including:ApplicationsIdentificationInspection reportsSigned agreementsSupport property marketing through:ZillowApartments.comMLS listingsMaintain accurate records across property management platformsTrack:Rent collectionsDelinquenciesOccupancy updatesLate feesGenerate operational reports including:Rent rollsOccupancy reportsDelinquency trackingCreate and assign vendor work ordersTrack maintenance tickets from creation through completionFollow up with tenants and vendors to ensure timely resolutionVerify vendor invoices against completed work ordersPrepare:Owner statementsCash flow summariesVacancy and occupancy reportsProvide updates on:Rent collection statusMaintenance progressVacancies and leasing activityEnsure reporting is accurate and delivered on timeEnsure all documentation complies with:Landlord-tenant regulationsFair Housing standardsInternal operational proceduresMaintain audit-ready records and organized documentation systemsRespond to tenant inquiries and maintenance requestsProcess leases, renewals, and compliance documentationUpdate rent payments and occupancy records in property systemsCoordinate with vendors and track maintenance ticketsPrepare operational and owner reportingEnsure records remain organized and audit-readySkills2+ years of experience in property management2+ years of experience in leasing coordination2+ years of experience in real estate operations2+ years of experience in property administrationHands-on experience with YardiHands-on experience with AppFolioHands-on experience with BuildiumStrong Microsoft Office / Google Workspace skillsFamiliarity with lease documentationFamiliarity with tenant communication workflowsFamiliarity with rent collection trackingStrong written and verbal English communicationAbility to stay organized in high-volume operational environmentsExperience managing portfolios of 100+ unitsMulti-state property management exposureFamiliarity with owner statementsFamiliarity with trust accountingFamiliarity with security deposit workflowsExperience in residential property managementExperience in commercial real estateExperience in mixed-use portfoliosCompany OverviewPavago - Thinking Globally to Grow Locally 🌍 Welcome to Pavago, where the world is your talent pool. It was founded in 2022, and is headquartered in Meridian , Idaho, US, with a workforce of 11-50 employees. Its website is https://pavago.co.