[Remote] Property Management Operations Manager\/Team Leader \- Permanent Work From Home

Note: The job is a remote job and is open to candidates in USA. VirtuallyinCredible Careers Hub is seeking a Property Management Operations Manager/Team Leader to oversee the daily operations of a property management team. This leadership role involves supervising Virtual Assistants and ensuring tasks across leasing, maintenance, collections, and administration are completed efficiently while driving performance and process improvement.ResponsibilitiesSupervise all leasing, collections, maintenance dispatching, and administrative activitiesEnsure all rental inquiries are answered promptlyMonitor lead conversion rates, applications, approvals, move-ins, and occupancy levelsSupervise daily posting of rental advertisements on Facebook Marketplace, Craigslist, Zillow, and other rental platformsReview guest cards, applications, collections reports, and vacancy reportsCoordinate maintenance requests and follow up until completedManage and supervise team members and provide daily performance coachingIdentify operational problems and recommend solutions to improve occupancy and collectionsSkillsMinimum of 5 years of apartment, multifamily, or residential property management experienceExperience supervising leasing agents, maintenance coordinators, collections personnel, and administrative staffStrong understanding of leasing, rent collections, renewals, notices, delinquency follow-up, work-order management, and occupancy managementExperience managing virtual teams and remote employeesStrong reporting and organizational skillsComfortable working U.S. business hours and communicating clearly in EnglishQuiet home office work environmentA fast and reliable internet connection of at least 10 Mbps with internet backup availableDependable electricity with power backup availableProcessor: Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher, or an equivalent processorRAM: 8 GB to 16 GB or higherOperating System: Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe)Company OverviewVirtuallyinCredible is a company based in Florida, USA. It was founded in 2011, and is headquartered in Stuart, Florida, US, with a workforce of 501-1000 employees. Its website is https://virtuallyincredible.com/.