[Remote] Project Manager I - Consumer Experience (Remote)

Note: The job is a remote job and is open to candidates in USA. Businessolver is a company that has been delivering innovative benefits technology and services since 1998. The Project Manager I role involves overseeing the successful execution of client projects, ensuring they align with client objectives, timelines, and budgets, while fostering collaborative relationships with cross-functional teams and clients.ResponsibilitiesApproach all work with a focus on fulfilling Businessolver's mission, vision, values, and organizational goals while fostering a positive team environment and an improved consumer experienceCollaborating with cross-functional team, complete discovery with clients and stakeholders and define a scope of work based on their goals and objectivesCollaborate with content writers and creative designers to coordinate and deliver client-branded materials, including postcards, emails, newsletters, benefit guides, web-based experiences, and moreManage activities, progress, budgets and deadlines across multiple projects, project teams and aligned resources while adhering to project management best practices and SOPsSchedule and facilitate project meetings. Prepare status reports and communicate updates to project stakeholdersCreate and maintain artifacts critical to projects such as project plans in AdaptiveWork, project scorecards project briefs, matrices, client OneNote, and vendor invoice reporting as neededIdentify and address straightforward project issues with guidance from leaders as needed. Escalate unresolved risks to leadership and assist in developing mitigation plans. Hold clients accountable for their responsibilities and clearly communicate the potential impacts of delaysCreate and maintain positive relationships with client partners and stakeholders to ensure retention and growth of supported productsUse project management software to plan and manage timelines for projects of limited complexity, ensuring deliverables are completed on time, within scope, and within budgetKnowledge of Benefitsolver and project management skillset sufficient to support a client with low-level complexity and scope of workUnderstand best practices as outlined by the broader Consumer Experience team, be consultative with clients and influence their adoption of best practicesContribute toward the development of processes, SOPs, and best practices for project delivery. Identify opportunities to improve or enhance product functionality to improve team processes and consumer experiencesLeveraging project management software, monitor and complete tasks as assigned related to client projects by the assigned due dateComply with all policies and standardsMay perform other duties as assignedSkillsBachelor's degree in a relevant field such as business, project management, engineering, or technologyExperience in the benefits industry or similar is a plusProficient in Microsoft Office products, including OneNote, Excel, Word, and PowerPointAt least 1-5 years' professional experience in project management or other related fieldProfessional demeanor, ability to build trusting relationships and create a sense of urgency to accomplish resultsStrong organizational and time management skills with the ability to recognize project risks and competing prioritiesStrong collaboration skills, with the ability to work effectively across diverse teams, including technical staff, salespeople, and executives, to achieve project goalsExcellent verbal and written communication skills, paired with exceptional interpersonal abilities. Demonstrates a sense of urgency and accountability when addressing stakeholder concerns and facilitates meetings effectively using agendas and time managementPreferred experience: PMI-ACP, PMP, Client Onboarding or consultingProficiency with ServiceNow is a plusBenefitsThis role is eligible to participate in the annual bonus incentive plan.If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/Company OverviewBusinessolver is an employee benefits administration technology company. It was founded in 1998, and is headquartered in West Des Moines, Iowa, USA, with a workforce of 1001-5000 employees. Its website is https://www.businessolver.com.Company H1B SponsorshipBusinessolver has a track record of offering H1B sponsorships, with 2 in 2025, 3 in 2024, 3 in 2023, 2 in 2022, 3 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.