[Remote] Project Manager

Note: The job is a remote job and is open to candidates in USA. Adobe is transforming digital experiences around the globe. The Project Manager will drive the customer’s enterprise solution development and implementations by means of the Adobe Experience Cloud, partnering with customers to understand their priorities and leading a multi-disciplined delivery team to design and implement solutions that drive value.ResponsibilitiesWork with customer(s) as well as Adobe License and Services Sales teams to clearly define and document project scope, requirements and integration points as they relate to solution implementationExcellent executive presence, demonstrating skill in partnering with and effectively influencing client managers, directors, VPs, and CXOsOversee project Delivery process with key contributors to help manage scope and prepare change requests - including tasks, deliverables, resources, and estimated costs. Act as primary point of contact for the client(s) throughout the project life-cycleClearly understand and communicate customer requirements in the context of the statement of work and support mutual understanding of Adobe’s unique and groundbreaking business capabilities and evangelize how those capabilities build long-term value across various customer business units & organizationsCreative problem-solving skills, including the capacity to grasp the effects of technical & process changes and to articulate high-level technical strategies for overcoming business obstaclesBuild and leverage relationships within Adobe to solve very complex customer problems, including working with product teams to enhance solutionsAccountable for all foundational activities of the project from inception to closure, including robust governance, communication, and organizational change with customer and internal Adobe teamsLead regular communication with both external and internal teams and tie back our execution to customer expectations/value driversAchieve customer satisfaction through the successful delivery of a defined project scope and the successful realization of key business objectives and metricsAccountable for collating customer requests, deployment issues, and feedback into the core products channelSupport work tracks that may involve third-party subcontractors and technology partners as requiredCapture and communicate experiences in formal post-mortem - relaying lessons learned, customer experience and resource feedback to the larger Adobe Consulting PracticeCoordinate critical issue resolution across Adobe including commercial, support, and product organizationsAccurately forecast revenue, bill rates and utilization across projectsAccountable for issue management and leadership across Adobe, spanning sales, services, and product teamsPartner with our Sales organization to strategize new consulting opportunities or grow defined accounts based on current engagementElevate and encourage your team through conscientious, effective leadershipSkillsMinimum 3-5 years of prior experience in a client-facing Project Management role, leading teams through complex technical implementations while owning a large services budget (upwards of $500k)Direct working experience with some of Adobe's marketing stack: Experience Manager, Experience Cloud, Marketo, Analytics, Target, Commerce, Workfront, Customer Data Platform, Journey Optimizer etcProven ability to understand the impact of technical changes, and, to articulate high level technical solutions to address business problemsExcellent problem-solving skills with a demonstrated ability to identify issues, resolve them quickly and know when to rely on internal resources to assistAn innovative thinker, collaborative business partner, who is well-organized and detailed with strong presentation and reporting skills is recommendedProfessional demeanor, ability to interact with and lead diverse teams throughout Adobe, and communicate with account managers, directors, and VPs including CMOs and CXOsStrong verbal, presentation and written communication skills as well as effective conflict resolution and negotiation skillsSolid understanding of custom software development processes and engagement methodologies. Practical experience in managing agile development projects a plusAbility to manage in an environment of ambiguity with diverse partnersAbility to build strong relationships and generate opportunities for repeat businessWillingness to travel up to 50%BS/BA Degree or equivalent experienceBenefitsCertain roles may be eligible for long-term incentives in the form of a new hire equity award.Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).Company OverviewAdobe is a software company that provides its users with digital marketing and media solutions. It was founded in 1982, and is headquartered in San Jose, California, USA, with a workforce of 10001+ employees. Its website is http://www.adobe.com.Company H1B SponsorshipAdobe has a track record of offering H1B sponsorships, with 129 in 2026, 1160 in 2025, 1217 in 2024, 750 in 2023, 878 in 2022, 742 in 2021, 477 in 2020. Please note that this does not guarantee sponsorship for this specific role.