[Remote] Product Manager

Note: The job is a remote job and is open to candidates in USA. Sapio Sciences is on a mission to accelerate scientific discovery and high-throughput clinical and diagnostic services through a unified lab informatics platform. The Senior Product Manager will be responsible for owning the outward-facing product narrative, leading product demonstrations, and engaging with customers to ensure that the product aligns with market needs and company strategy.ResponsibilitiesOwn the outward-facing product narrative, developing positioning, messaging frameworks, and demo strategies that clearly articulate the value of Sapio’s platform across ELN, LIMS, and CMC workflowsLead and deliver high-impact product demonstrations to prospective customers, partners, and at industry events, tailoring content to the audience — from bench scientists to C-suite executivesAct as a strategic bridge between product management, sales, and marketing, ensuring go-to-market activity is grounded in product reality and customer insightHave deep domain expertise across CMC, Bioanalysis, Bioprocessing, GMP Manufacturing, and QCLIMS with a strong understanding of biologics and the broader life sciences landscape, to credibly engage with scientific and regulatory stakeholdersPartner closely with the Head of Product and executive leadership team to align external messaging with product direction and company strategyRepresent the voice of the customer internally, synthesising feedback from demos, customer conversations, and market signals into actionable product and positioning insightsCollaborate with sales on RFP responses, proof-of-concept engagements, and strategic account support where product expertise and demonstration capability are requiredBuild and maintain a library of demo environments, use-case scenarios, and customer-facing collateral that accurately reflect the platform’s capabilitiesSupport product marketing efforts, including content development, conference presentations, webinars, and customer advisory board preparationEngage regularly with the executive leadership team and CEO, providing clear, confident, and commercially aware perspectives on market positioning and customer feedbackSkillsProven experience in a product management or product marketing role within a life sciences software company, with a clear external and customer-facing orientationDeep knowledge of ELN and LIMS products, you must be able to speak credibly about these platforms with scientists, lab managers, and IT stakeholdersSolid understanding of CMC, Bioanalysis, Bioprocessing, GMP Manufacturing, and QCLIMS processes, with experience in or exposure to biologics and the biotech/pharma development pipeline strongly preferredA strong product marketing mindset, you understand how to translate complex functionality into compelling value propositions and customer storiesDemonstrated experience managing and influencing senior stakeholders, including executive leaders. You are comfortable in the room with a CEO and bring presence, preparation, and commercial acumenTrack record of delivering high-quality product demonstrations that move deals forward and build customer confidenceExperience operating across scale-up and/or corporate environments — you can navigate both the pace of a growing company and the complexity of large enterprise accountsExcellent communication and presentation skills, written, verbal, and visual. You can simplify the complex and make it landStrong commercial awareness and ability to align product activity to business outcomesCustomer-first mindset, you are naturally curious about how scientists and laboratory professionals work and are motivated by solving their real problemsConfident and credible communicator at all levels, from bench scientists to C-suite; equally effective in one-to-one conversations and large group settingsAble to manage competing priorities across product, sales, and marketing workstreams without losing quality or focusSelf-starter who thrives in environments with autonomy, you set your own pace and hold yourself to a high standardCollaborative and inclusive in how you work with colleagues across geographies and functionsAdaptable and comfortable with ambiguity, you can operate effectively as the strategy evolvesHigh integrity and accountability; you follow through on commitments and are transparent about progress and challengesStrong attention to detail in customer-facing materials and communicationsAdvanced degree (Master's or PhD) in a relevant scientific domainBackground in biologics, CDMOs, or pharmaceutical development organisations, with hands-on familiarity with how CMC data is generated, managed, and reviewedExperience in a dual product management/product marketing function, or close collaboration between the twoFamiliarity with the regulatory and quality context in which ELN and LIMS platforms operate (e.g. 21 CFR Part 11, GxP environments)Prior experience in a scale-up or Series B/C-stage software business, where you have built processes and collateral from the ground upExposure to scientific data management platforms, informatics, or adjacent software categoriesExperience presenting at industry conferences, user groups, or customer advisory boardsBenefitsA competitive salary and benefits packageFlexibility to work remotely, with opportunities to travelA comprehensive onboarding and training programmeOngoing opportunities for professional growth and developmentA collaborative, inclusive and supportive work environmentCompany OverviewSapio Sciences' mission is to improve lives by accelerating discovery, and because science is complex, Sapio makes technology simple. It was founded in 2004, and is headquartered in Baltimore, Maryland, USA, with a workforce of 51-200 employees. Its website is https://sapiosciences.com.Company H1B SponsorshipSapio Sciences has a track record of offering H1B sponsorships, with 1 in 2024, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.