[Remote] Product Manager

Note: The job is a remote job and is open to candidates in USA. Hanwha Vision America (HVA) is a global leader in video surveillance and physical security solutions. They are seeking a high-impact Product Manager to own the product strategy and execution for their access control solutions portfolio, collaborating with various teams to define and deliver innovative products in a competitive market.ResponsibilitiesOwn and drive the product roadmap for access control solutions, aligned with company strategy and market opportunities. Define and communicate a clear internal and external roadmap with prioritization rationaleLead voice-of-customer sessions, field discovery interviews, and on-site visits to deeply understand user needs and pain points across security integrators, IT teams, facility managers, and enterprise end usersTranslate customer needs, field feedback, and market insights into clear product requirements, user stories, and functional specifications. Define standards for security, uptime/SLA, UI/UX accessibility, and integration qualityLead competitive analysis and define positioning to differentiate HVA's access control portfolio in the market. Conduct ongoing benchmarking against leading cloud and on-premises solutionsDevelop data-driven prioritization frameworks to balance customer value, business impact, and technical feasibility. Manage the backlog and drive Agile delivery in collaboration with engineering teams globallyWork cross-functionally with engineering, sales, marketing, and support to deliver high-quality products on time. Liaise with global development teams, accommodating cross-timezone collaboration as neededPartner with go-to-market teams to support product launches, sales enablement, field readiness, and customer success. Develop comprehensive product documentation, training materials, and marketing collateral for each releaseDevelop a strong understanding of pricing strategy, packaging, ecosystem dynamics, and profitability levers. Identify and evaluate new product opportunities in cooperation with sales to increase competitiveness and revenueWork with OEM partners, hardware suppliers, and third-party vendors to support product definition, integration requirements, and lifecycle planning. Represent HVA's access control portfolio at tradeshows, sales meetings, and industry eventsManage the complete access control product lifecycle from concept through end-of-life, including migration strategies for customers transitioning from legacy on-premises systems to cloud-based solutionsSkills5+ years of experience in product management within access control, physical security technology, or related B2B SaaS/hardware domainsDeep understanding of access control systems — hardware (readers, controllers, credentials) and software (cloud, on-premises, hybrid architectures)Demonstrated ability to take products from concept to launch and drive measurable business impactProven experience building customer-facing products and conducting voice-of-customer research at scaleExperience working with partners, OEMs, channel integrators, and external vendors in a reseller/dealer modelFamiliarity with cloud-based architectures, modern SaaS models, and API/integration ecosystemsStrong analytical mindset with ability to make data-driven decisions and develop prioritization frameworksProficiency with product management tools (e.g., Jira and Confluence) and design collaboration tools (e.g., Figma)Excellent written, verbal, and executive-level communication skillsAbility to operate in a fast-paced, cross-functional environment with competing prioritiesBachelor's degree in Computer Science, Engineering, Electronics, or a related field (or equivalent experience)Willingness to travel up to 30% for customer sites, partner meetings, and industry tradeshows (e.g., ISC West)Experience integrating AI/ML capabilities into physical security or IoT productsFamiliarity with video surveillance platforms, VMS, visitor management, or smart building ecosystemsDemonstrated track record of driving UI/UX differentiation in hardware-enabled software productsKnowledge of cybersecurity best practices, data privacy standards, and product compliance (e.g., SOC 2, ISO, UL, GDPR)Experience managing on-premises-to-cloud product migration strategies for installed base customersPrior experience in a global product role requiring cross-timezone collaboration with distributed engineering teamsBackground in enterprise verticals including retail, healthcare, education, transportation, or critical infrastructureFamiliarity with mobile credential technologies and mobile-first access control designCompany OverviewHanwha Vision offers a comprehensive line of security and video surveillance solutions which include IP cameras that support up to 8K resolution, a video management system, video and audio analytics, multi-sensor technologies and device integration with a host of 3rd party application providers. It was founded in 1952, and is headquartered in Seongnam, Kyonggi-do, KOR, with a workforce of 201-500 employees. Its website is http://www.hanwhatechwin.com.Company H1B SponsorshipHanwha Vision America has a track record of offering H1B sponsorships, with 1 in 2025, 4 in 2024, 3 in 2023. Please note that this does not guarantee sponsorship for this specific role.