[Remote] Product Delivery Project Manager – Telephony

Note: The job is a remote job and is open to candidates in USA. New Era Technology is a global company committed to creating a workplace where everyone feels valued and inspired to grow. The Product Delivery Project Manager for Telephony will support the deployment of Zoom & Polycom Phone products to retail branches, handling project deliverables, quality assurance, and reporting while also suggesting process improvements.ResponsibilitiesTrack project deliverables related to the implementation of Zoom phone per branch and updating the status of deliverables in a centralized repositoryManipulate and upload spreadsheets and submit webforms, including those used as data input for Zoom implementations; quality-assure data sets to ensure accuracy / data integrityParticipate in various project meetings with, or on behalf of, the CLIENT’S Product Delivery ManagerActively track daily deployments; track issues and mitigationsAssess deployment process and offer suggestions for process improvementResearch any opportunities to improve the project’s Monday.com repository and where applicable, participate in the hands-on administration of the toolBack-up / Back-fill CLIENT’S Product Delivery Manager under certain circumstances (where possible, these scenarios will be planned)SkillsStrong focus on accuracy and attention to detailProficient/Strong with Excel including basic formulas, pivot tables, graphing (Required)Proficient in PowerPoint (Required)Technical Problem-Solving skillsExcellent communication skills (verbal and written)Proficient time management skills; sense of urgencyAbility to track a project through its lifecycle to successful deploymentAbility to work in a fast-paced environment and industry that is continually changingAbility to work flexible hours and available afterhours/weekends if required to meet project completion dates2-4 years' experience as a technology Project Coordinator8-10 years' experience using PC in business environment including MS OfficeHighly Proficient in Monday.com (Required)Minimum Beginner-Level Experience in Applying and/or Developing AI to Solve Problems (Required)Strong Technical Problem-Solving Skills, with Strong Fundamentals in Data Networking (Required)Proficiency in Excel and PowerPoint (Required)Exposure to technology in the financial industry is a plusExposure to Monday.com is a plusExperience with Tableau dashboarding (Preferred but not Show Stopper)Telephony experienceBenefitsWork alongside industry-certified expertsAccess continuous trainingEnjoy competitive benefitsAbility to work flexible hours and available afterhours/weekends if required to meet project completion datesCompany OverviewNew Era Technology NZ provides a range of network and IT support, strategic planning, modern workspace, audio and visual, virtual meeting rooms and professional development solutions and services. It was founded in 1999, and is headquartered in Auckland, Auckland, NZL, with a workforce of 51-200 employees. Its website is https://www.asnettechnologies.co.nz.Company H1B SponsorshipNew Era Technology NZ has a track record of offering H1B sponsorships, with 28 in 2026, 18 in 2025, 8 in 2024, 86 in 2023, 7 in 2022, 7 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.