[Remote] Prisma Access Consultant

Note: The job is a remote job and is open to candidates in USA. Entelligence is seeking a Prisma Access Engineer to support their Customer’s clients. The role involves providing technical support, managing support cases, and participating in technical discussions to enhance cybersecurity and product quality.ResponsibilitiesProvide Technical Support to customers and partnersProvide configurations, troubleshooting, and best practices to customersManage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely mannerProvide fault isolation and root cause analysis for technical issuesPublish Technical Support Bulletins and other technical documentation in the Knowledge BaseReview of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etcSkillsHands-on experience with Prisma Access deploymentApplication Performance Monitoring expertise – Response time metrics, Application identificationPacket capture analysis / fault isolation and remediationIn-depth knowledge and deployment experience of Remote Access technologiesNetwork Security experience (IPS/IDS, ZBFW, NGFW)In-depth IP Routing protocol expertise (BGP, OSPF, EIGRP)Implementation of Legacy WAN solutions (MPLS, Leased Line, Frame Relay, Satellite, Internet VPN, ECMP, DMVPN)Desire to learn on your feet and thrive on the bleeding edge of networkingBenefitsCompetitive base salaryMedical, dental, vision and life insuranceVacation, sick time and paid holidaysMatching 401(k) programCompany OverviewEntelligence helps the world’s technology leaders quickly deliver their most advanced cloud solutions to their most important customers. It was founded in 1997, and is headquartered in Houston, Texas, USA, with a workforce of 201-500 employees. Its website is https://entelligence.com/.Company H1B SponsorshipEntelligence has a track record of offering H1B sponsorships, with 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.