[Remote] Principal AI/ ML Ops Engineer

Note: The job is a remote job and is open to candidates in USA. NetSuite, a part of Oracle, is dedicated to transforming healthcare through innovative cloud-native solutions powered by AI. The Principal AI/ML Ops Engineer will design and build scalable data processing pipelines and AI-driven workflows to enhance Electronic Health Record and Revenue Cycle Management systems, ultimately improving patient care and operational efficiency.ResponsibilitiesThe ideal candidate is highly technical, particularly around ML and AI, but can lead across the full stack, along with good product sense and business understanding, to map the technology choices to the context of each initiativeDesign and develop scalable data pipelines and AI-driven workflowsBuild LLM/agent-based solutions for business use cases (revenue leakage, readmissions, automation)Own end-to-end features from data ingestion through transformation and on to insightsOptimize systems for performance, scale, and low latencyMentor junior engineers and contribute to design decisionsSkillsBS/MS in Computer Science or equivalent8+ years of relevant software engineering experienceStrong software engineering skills in Python/JavaStrong knowledge of SQLDeep expertise in data engineering: ETL, data transformation, data modeling (Spark, SQL)Experience building high-scale distributed data systemsCloud experience (OCI/AWS/Azure)Demonstrated competence as a Technical Lead / System Design of a non-trivial SaaS/IaaS project spanning multiple functional areasDemonstrated competence in taking ambiguous functional and/or product requirements and partitioning them based on functional alignmentExperience with working with technical partners to translate ambiguous requirements into actionable technical requirements and per-component designsExperience with owning all aspects of the development, characterization and deployment of features spanning multiple componentsExperience with LLMs, prompt engineering, and agent frameworksExperience with blending hands-on coding with smart adoption of AI-driven solutions to rapidly prototype, test, iterate, and deliver reliable codeExperience using the ChatGPT, Claude or similar models on a routine basis to improve productivityExperience with agentic architectures or GenAI platformsBackground in healthcare or digital health systemsUnderstanding of EHR systems and RCM workflowsFamiliarity with healthcare coding standards (ICD/CPT)BenefitsMedical, dental, and vision insurance, including expert medical opinionShort term disability and long term disabilityLife insurance and AD&DSupplemental life insurance (Employee/Spouse/Child)Health care and dependent care Flexible Spending AccountsPre-tax commuter and parking benefits401(k) Savings and Investment Plan with company matchPaid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.11 paid holidaysPaid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.Paid parental leaveAdoption assistanceEmployee Stock Purchase PlanFinancial planning and group legalVoluntary benefits including auto, homeowner and pet insuranceCompany OverviewNetSuite is cloud computing company dedicated to delivering business applications over the internet. It was founded in 1998, and is headquartered in Redwood Shores, California, USA, with a workforce of 10001+ employees. Its website is https://www.netsuite.com/portal/home.shtml.