[Remote] Presales Solutions Engineer - Email Security
Note: The job is a remote job and is open to candidates in USA. SHI International Corp. is a global provider of IT solutions and services, and they are seeking a Pre-Sales Cybersecurity Solutions Engineer. This role involves providing consultative technical support to customers, focusing on designing and articulating cybersecurity solutions that align with customer business objectives.ResponsibilitiesLead technical discovery sessions to understand customer business goals, security challenges, and technology environmentsAssess customer security architectures and identify gaps, risks, and opportunities for improvementDemonstrates expertise in email security environments (e.g., SEG, API-based protection, phishing defense, and data protection) and develops high-level architectures, solution proposals, and supporting technical documentationDesign and recommend scalable cybersecurity solutions aligned to customer requirements and best practicesPresent security solutions, value propositions, and competitive differentiation to both technical and executive audiencesSupport product demonstrations, whiteboard sessions, and technical briefingsCollaborate with technology partners and vendors to validate and refine proposed solutionsAssist with pre-sales proof-of-concept (PoC) efforts to validate technical fitness and business valueProvide technical enablement and security-focused training to internal sales teamsEnsure a smooth handoff to post-sales delivery teams following opportunity closurePresenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and mediumNegotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolutionCommunication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between othersDetail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintainedOrganization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methodsFollow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow managementProblem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutionsRelationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesionDocumentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiencyResults Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of resultsSkills3+ years of experience in cybersecurity, preâsales engineering, or solutions architectureBroad understanding of email and data security environments across cloud, on-premises, and hybrid architecturesStrong knowledge of cybersecurity domains such as identity, network security, endpoint protection, data protection, and security operationsFamiliarity with security frameworks and standards (e.g., NIST, CIS, HITRUST)Experience supporting sales teams in a VAR, systems integrator, or technology provider environmentStrong presentation skills, including the ability to deliver live or virtual demonstrationsExcellent written and verbal communication skillsHigh attention to detail, organization, and followâupInitiative to research, learn, and resolve problems with a positive, collaborative mindsetExceptional relationshipâbuilding skills and passion for technologyStrong documentation skills, including system and network diagrams and customerâfacing presentationsExperience and understanding of security frameworks such as NIST, HITRUST, CIS, Etc. - IntermediateStrong email security technologies knowledge, including but not limited to phishing and business email compromise (BEC) protection, secure email gateways (SEG), API-based email security solutions, data loss prevention (DLP), and advanced threat protection. - IntermediateAbility to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - IntermediateExpertise in email security solutions, including Proofpoint, Mimecast, Abnormal, and other industry-leading vendors, with exposure to broader data security platformsCISSP, CCSP, CISM, SSCPRelevant Industrial or Relevant OEM Cyber Security Technical or Professional certificationsRelevant vendor or OEM cybersecurity technical or professional certificationsBenefitsMedicalVisionDental401KFlexible spendingCompany OverviewThink of SHI as your personal technology concierge. It was founded in 1989, and is headquartered in Somerset, New Jersey, USA, with a workforce of 5001-10000 employees. Its website is http://www.shi.com.Company H1B SponsorshipSHI International Corp. has a track record of offering H1B sponsorships, with 1 in 2026. Please note that this does not guarantee sponsorship for this specific role.