[Remote] Premium Operations Coordinator - Remote

Note: The job is a remote job and is open to candidates in USA. Symetra is a national financial services company dedicated to helping people achieve their financial goals. The Premium Operations Coordinator plays a key role in ensuring the accurate and timely processing of premium payments for new and in-force business, involving reviewing, reconciling, and processing funds received through various channels while maintaining accuracy across multiple systems.ResponsibilitiesReview and process paper and electronic premium payments, ensuring negotiability and accurately allocating remittance information within the appropriate administrative systemsReconcile daily funds processed against system entries, researching and resolving discrepancies while making necessary adjustmentsMonitor and maintain the accuracy of financial transactions through detailed review and quality control practicesSupport a variety of operational and administrative tasks as business needs and daily volumes fluctuateServe as a cross-functional backup for multiple processes, ensuring continuity of operations and team successIdentify and escalate issues as needed while contributing to process improvements and operational efficienciesSkillsHigh school diploma requiredDetail-oriented with a strong focus on accuracy and qualityA proactive communicator who asks questions and seeks clarity when neededOrganized and able to manage multiple priorities while meeting deadlinesSelf-motivated and comfortable working independentlyA strong problem-solver who can identify and resolve discrepanciesAdaptable and willing to support a variety of operational tasksAccounting, AP/AR, cash application, or related financial operations experience is a plusBenefitsFlexible full-time or hybrid telecommuting arrangementsPlan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%Paid time away including vacation and sick time, flex days and ten paid holidaysGive back to your community and double your impact through our company matchingEligibility for annual bonus programsCompany OverviewSymetra is a financial service company that provides retirement, employee benefits, group life, and disability insurance. It was founded in 1957, and is headquartered in Bellevue, Washington, USA, with a workforce of 1001-5000 employees. Its website is http://www.symetra.com.