[Remote-Position] Part-time Insurance Verification Specialist

Remote Full-time
If you're driven by purpose, this role is for you. We are hiring a Part-time Insurance Verification Specialist - Remote/at Home Work! We offer a flexible, hybrid Remote arrangement for this position. This position requires a strong and diverse skillset in relevant areas to drive success. The salary for this position is set at a competitive salary.

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Part-Time Call Center Representative

The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy.

Summary Job Description:

We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Call Center Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available. Excellent earning potential - hourly wage plus bonus based on performance.

Primary duties & responsibilities:
 Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment
 Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed
 Clearly explain the application process to potential customers
 Accurately complete additional paperwork as needed
 Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database
 Transfer calls to appropriate department as needed
 Successfully meet the minimum expectation for departmental key performance indicators (K.P.I's)

Required Knowledge, Skills, & Abilities:
 Excellent oral and written communication
 Superior customer service skills required - friendly, efficient, good listener
 Proficient use of the computer, keyboard functions and Microsoft Office
 Ability to multi-task
 Knowledge of medical terminology and spelling a plus
 Ability to work under pressure
 Excellent organization and time management skills
 Must be detail-oriented
 Have a desire to learn and grow within the Company

SCHEDULE: Tuesday - Friday 5PM - 9PM & Saturdays 8AM - Noon Apply Job!

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Simple Application Process

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