REMOTE POSITION / CLAIMS PROCESSOR

Follows procedures to process death claim transactions by corresponding with agents, beneficiaries, and other departments regarding policies Willingness to learn new payment processes and/or other processes within death claims depending on where the need is on any given day Responsible for the accurate handling and timely execution of any policy worked Ensure transactions are processed on our administrative systems accurately and in a timeframe considered suitable by MetLife guidelines Must provide an elite customer service experience via letters or phone calls made internally or externally Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience High School Diploma completed 2+ years of relevant life insurance death claims business experience Claims processing experience Working knowledge of life insurance products and applicable policies, procedures, and guidelines Microsoft Office and MS Teams work experience Great typing and documenting skills Empathy, sensibility and high sense or touch are necessary for the type of support we provide to our customers Inbound/outbound customer service experience and communication skills are required Great ability to multitask between clients applications and DXC systems Bachelors Degree is preferred Remote Laptop, Docking Station, Monitors, Headset will be provided Schedule: Monday Friday 7:30am to 4pm EST would be preferred This position is fully remote within the United States only At DXC Technology, we believe strong connections and community are key to our success. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. Postings are available in English, and in Spanish, where required. Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. Apply tot his job