Remote Pharmacy Technician
Position: Pharmacy Technician
Location: 100% Remote
Duration: 3-month contract
Start Date: ASAP
Primary Responsibilities
• Speak with eligible members over the phone to offer and conduct Medication Adherence Consultation services
• Primarily via cold calling or answering an inbound Auto-Dialer
• Obtain information and perform data entry of Adherence barriers, Allergy history, medical conditions and other pertinent member-related information including dosage, frequency, and indications of medications
• Provide information to qualified members about plan services and potential benefits and direct them via warm transfer to appropriate resources
• Maintain performance standards including weekly / monthly calls, production metrics and quality assurance
• Serve as subject matter expert (SME) for pharmacy applications, including the XLCare platform
Required Qualifications:
• 1+ years of Pharmacy Technician experience
• Active Pharmacy Technician Licensure (RPhT) in the desired state of employment
• Must have a designated secure and private workspace free of distraction and protecting HIPAA confidentiality of our members. No childcare permitted during working hours.
• Must have access to install secure high-speed internet via cable/DSL in home
Preferred Qualifications:
• National Pharmacy Technician Certification (CPhT)
• Multi-lingual (Spanish, Mandarin, Cantonese, Russian, Vietnamese preferred)
• Associate or Bachelor’s degree
• Call Center experience
• Advanced Certification(s)
• Experience delivering on business goals with focus on CMS STARs, HEDIS
• Working knowledge of Microsoft Excel, Word, Visio
• Trained in health literacy
• Exceptional Punctuality and Timeliness
• Advanced organizational skills & an attention for detail
• Ability to work in a rapidly changing environment
Job Types: Full-time, Contract
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Application Question(s):
• Do you have a valid CPhT (Certified Pharmacy Technician) Certification?
• How many years of call center or outbound call experience do you have?
Experience:
• Pharmacy technician: 2 years (Required)
Work Location: Remote
Apply Now
Apply Now
Location: 100% Remote
Duration: 3-month contract
Start Date: ASAP
Primary Responsibilities
• Speak with eligible members over the phone to offer and conduct Medication Adherence Consultation services
• Primarily via cold calling or answering an inbound Auto-Dialer
• Obtain information and perform data entry of Adherence barriers, Allergy history, medical conditions and other pertinent member-related information including dosage, frequency, and indications of medications
• Provide information to qualified members about plan services and potential benefits and direct them via warm transfer to appropriate resources
• Maintain performance standards including weekly / monthly calls, production metrics and quality assurance
• Serve as subject matter expert (SME) for pharmacy applications, including the XLCare platform
Required Qualifications:
• 1+ years of Pharmacy Technician experience
• Active Pharmacy Technician Licensure (RPhT) in the desired state of employment
• Must have a designated secure and private workspace free of distraction and protecting HIPAA confidentiality of our members. No childcare permitted during working hours.
• Must have access to install secure high-speed internet via cable/DSL in home
Preferred Qualifications:
• National Pharmacy Technician Certification (CPhT)
• Multi-lingual (Spanish, Mandarin, Cantonese, Russian, Vietnamese preferred)
• Associate or Bachelor’s degree
• Call Center experience
• Advanced Certification(s)
• Experience delivering on business goals with focus on CMS STARs, HEDIS
• Working knowledge of Microsoft Excel, Word, Visio
• Trained in health literacy
• Exceptional Punctuality and Timeliness
• Advanced organizational skills & an attention for detail
• Ability to work in a rapidly changing environment
Job Types: Full-time, Contract
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Application Question(s):
• Do you have a valid CPhT (Certified Pharmacy Technician) Certification?
• How many years of call center or outbound call experience do you have?
Experience:
• Pharmacy technician: 2 years (Required)
Work Location: Remote
Apply Now
Apply Now