[Remote] Partnerships Program Manager

Note: The job is a remote job and is open to candidates in USA. Collectors Universe, Inc. is a leading creator of innovative technology that provides value-added services for collectors worldwide. They are seeking a Partnerships Program Manager to manage and grow existing grading partnerships, ensuring seamless access to PSA services through strong relationships and operational execution.ResponsibilitiesServe as the primary point of contact for PSA's grading partners, owning the health, satisfaction, and growth of each relationshipLead day-to-day management including cross-functional issue resolution with internal teams including Customer Care, Operations, Accounting, and TechDrive program management for global partner implementationsPartner with product, engineering, operations, marketing, finance, and analytics to launch new programs and support ongoing initiativesManage project timelines, deliverables, and stakeholder updates across internal and external teamsAnticipate risks, communicate tradeoffs, and keep stakeholders alignedMonitor key metrics, synthesize partner feedback, and implement data-driven improvementsIdentify process gaps and build scalable systems for program tracking and reportingCommunicate program goals, progress, and results to executive stakeholdersSkills5+ years of experience in partnerships and/or program management, ideally in a consumer technology businessA strong cross-functional operator who can manage external relationships and internal teams simultaneouslyHighly organized with the ability to prioritize ruthlessly and deliver results in a fast-paced, ambiguous environmentAn excellent communicator — equally comfortable in a partner QBR and an executive updateData-driven, detail-oriented, and focused on continuous improvementA self-starter and creative problem solver who thrives with ownershipSomeone who's comfortable shifting between strategic thinking and hands-on execution as the situation demandsA quick learner who's comfortable adopting new tools and systems - whether that's a CRM, ticketing platform, project management tool, or partner-facing techSomeone who is able to independently pull, structure, and analyze data to surface insights and support decision-makingWilling to travel up to 10% of the time and as needed at critical project milestonesBenefitsHealth Insurance: All full-time employees are eligible to enroll in Medical, Dental, and VisionAdditional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goalsVacation: All salaried employees are eligible for flexible time-offHoliday Pay: All regular, full-time employees are eligible for ten company paid holidaysEmployee Discounts: Employees receive discounts on select grading services for approved submissionsFlexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needsFun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activitiesCompany OverviewCollectors offers authentication and sale services for high-value collectibles. It was founded in 1986, and is headquartered in Santa Ana, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.collectors.com/.