[Remote] PART-TIME PAYROLL SPECIALIST - CALL CENTER (REMOTE - CHARLOTTE, NC)

Note: The job is a remote job and is open to candidates in USA. Compass Group USA is a leading foodservice and support services company, known for great people and great service. They are seeking a Part-Time Payroll Specialist to handle a high volume of incoming calls, create work orders, process payroll, and support field managers with payroll applications.

Responsibilities
• Answer a high volume of incoming calls according to established procedures and performance standards
• Create work orders and capture structured data for each issue to provide audit trails and statistical analysis
• Ability to understand and follow documented departmental processes
• Ability to understand questions/issues presented by the field managers; direct field managers to Helix; escalate information to others
• Follow established payroll guidelines
• Ability to learn and understand Compass Payroll applications (SAP, MySTAFF, MyRequests, Helix, and other applications as assigned) to adequately support the workload
• Process and respond to emails according to standard procedures
• Process off-cycle checks according to standard procedures
• Perform other team-specific tasks as assigned

Skills
• Effective oral and written communication skills
• Bachelor's degree preferred
• Payroll processing knowledge preferred
• SAP experience preferred

Benefits
• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Company Overview
• Compass Group is redefining the food and facility services landscape with innovation and passion through the lens of what’s next. It was founded in 1994, and is headquartered in Charlotte, North Carolina, USA, with a workforce of 10001+ employees. Its website is https://www.compassgroupcareers.com.

Company H1B Sponsorship
• Compass Group USA has a track record of offering H1B sponsorships, with 57 in 2025, 45 in 2024, 49 in 2023, 39 in 2022, 26 in 2021, 29 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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