[Remote] Part-Time Instructional Designer

Note: The job is a remote job and is open to candidates in USA. Liveops, Inc. is redefining outsourced customer service by combining technology with empathetic human expertise. They are seeking a Part-Time Instructional Designer to design and improve learning experiences that enhance performance and support evolving certification models in a collaborative environment.ResponsibilitiesTranslate business needs into effective learning solutionsAudit and continuously improve certification experiencesDesign learning across multiple modalities (eLearning, VCL, etc.)Align solutions to measurable performance outcomesSimplify and optimize certification through thoughtful redesignContribute to pod-level decisions and shared ownership of outcomesLeverage data to drive ongoing improvementsSupport implementation and facilitation as neededUse AI-enabled tools thoughtfully to enhance design and efficiencyCollaborate across the broader Learning TeamSkillsBachelor's degree in a relevant field or equivalent experience3+ years of experience designing learning solutions or curriculumExperience with eLearning development tools (Articulate Storyline and Rise, Adobe Captivate, or similar)Strong communication and project management skillsAbility to gather, interpret, and act on dataStrong portfolio demonstrating instructional design capabilityCompany OverviewHuman-Led, Tech-Powered Customer Service For over 25 years, Liveops has redefined customer support by combining technology with real human connection. It was founded in 2000, and is headquartered in Scottsdale, Arizona, USA, with a workforce of 201-500 employees. Its website is https://www.liveops.com.