[Remote] OTC Business Process Consultant

Note: The job is a remote job and is open to candidates in USA. Cypress HCM is seeking an OTC Business Process Consultant to support Order-to-Cash process transformation initiatives. The role focuses on analyzing workflows, facilitating process discovery sessions, and documenting processes to streamline operations using Oracle Fusion capabilities.ResponsibilitiesFacilitate workshops and process discovery sessions with subject matter expertsDocument current-state and future-state Order-to-Cash workflowsDevelop SOPs, job aids, decision trees, and process guidance documentationAnalyze customer invoicing, collections, and revenue workflowsIdentify automation and process improvement opportunities within Oracle FusionPartner with business teams to standardize and optimize operational proceduresCapture business rules, decision points, exceptions, and workflow dependenciesSupport ongoing process transformation initiatives and Oracle Fusion adoptionSkillsExperience supporting Order-to-Cash or Customer Invoicing processesStrong Oracle Fusion functional experienceProven process mapping and process improvement backgroundExperience facilitating stakeholder workshops and requirements sessionsAbility to create SOPs, job aids, and business process documentationStrong analytical and problem-solving skillsExperience identifying workflow automation opportunitiesExcellent communication and stakeholder management skillsShared Services experienceMedia, advertising, or agency billing experienceExposure to collections and revenue operationsLean, Continuous Improvement, or Value Stream Mapping experienceCompany OverviewCypress HCM is a staffing and recruiting company providing technology and creative recruiting solutions. It was founded in 2005, and is headquartered in Walnut Creek, California, USA, with a workforce of 51-200 employees. Its website is http://cypresshcm.com.