[Remote] Operations Manager, Legal

Note: The job is a remote job and is open to candidates in USA. Local Initiatives Support Corporation (LISC) is one of the country’s largest community development organizations, helping forge vibrant, resilient communities across America. LISC seeks a Legal Operations Manager to support their in-house legal team by driving departmental planning, process improvement, and cross-functional collaboration to enhance legal service delivery and operational efficiency.ResponsibilitiesPartner with Legal team leadership on strategic planning, annual operating plans, and key departmental initiativesTranslate strategy into execution by driving implementation and tracking progress against goalsAssess, design, and continuously improve legal workflows, service delivery models, and cross-functional processes to increase efficiency, consistency and scalabilityLead initiatives that enhance efficiency, quality, and consistency of legal support across the organization as well as those that improve the cost-effectiveness and value of legal servicesProactively identify operational gaps and implement solutions that enhance how Legal delivers services across the organizationServe as a key liaison between Legal and other LISC departments to strengthen relationships, clarify roles, and improve and support coordination and collaborationSupport enterprise-wide initiatives to increase organizational effectiveness and alignmentOversee legal technology tools, including selection, implementation, and optimization in partnership with ITDevelop and maintain metrics, dashboards, and reporting to inform decision-making and demonstrate legal team impactSupport work allocation and capacity planning across the legal team to align resources with organizational prioritiesWorking with Legal team leadership, develop and manage the department budget, including forecasting, tracking performance, and identifying cost efficienciesLead core operational functions including recruiting, onboarding, performance management support, and internal communications for Legal team in collaboration with key partners across the organizationCoordinate departmental meetings, planning sessions, and knowledge-sharing effortsFoster a collaborative, cohesive team environment and support professional developmentOther duties as assignedSkillsBachelor's degree from an accredited college or university preferred in business administration, management, operations, or a related field or commensurate relevant work experienceMinimum 6 years previous experience in operations, management, or project leadership within a professional services, legal, or financial environment; legal operations experience helpfulSelf-starter with an ownership mindset: Proven ability to operate in ambiguous environments, identify priorities independently, and design and execute solutions without heavy directionStrategic operator: Able to move seamlessly between high-level planning and detailed execution, translating concepts into actionable outcomesEnterprise-level communicator and influencer: Exceptional ability to communicate clearly and credibly across all levels of the organization, and to influence without authority while coordinating work across diverse stakeholdersProcess and problem-solving orientation: Demonstrated ability to analyze workflows, identify inefficiencies, and implement practical, scalable improvementsStrong project and change management skills, including the ability to manage multiple priorities in a fast-paced environmentData-driven mindset: Experience using data, metrics, and reporting to inform decisions and drive performanceCollaborative and adaptable: Comfortable navigating a high-volume, evolving environment with a team-first approachStrong interest in community development, nonprofit impact, or mission-driven workExcellent written and verbal communication skillsProficiency with standard business tools (e.g., Microsoft 365); experience with legal or operational systems a plusExperience using or evaluating AI-enabled tools to improve workflows, knowledge management, or service delivery is a plusBenefitsMedical, Dental, Vision Coverage: Comprehensive health plans for you and your family's well-beingDisability Insurance: Long-term and short-term coverage for peace of mindRetirement Savings: Secure your future with our 401(k) and 403(b) plansGenerous Holidays: Enjoy ample time off to recharge and celebrateVacation, PTO, and Sick Days: Take advantage of flexible time-off policies to maintain work-life balanceTuition Assistance: Pursue your educational goals with support from our tuition assistance programReferral Program: Earn rewards for referring qualified candidates to join our teamProfessional Development Opportunities: Grow and advance in your career with access to ongoing training and development programs tailored to your goalsCompany OverviewLISC is one of the country’s largest community development organizations, helping forge vibrant, resilient communities across America. It was founded in 1979, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is http://www.lisc.org/.