[Remote] Operations Data Analyst II (Healthcare Claims Processing)

Note: The job is a remote job and is open to candidates in USA. Healthcare Management Administrators (HMA) is a premier third-party health plan administrator dedicated to providing customized health plans. The Operations Data Analyst II will enhance HMA's Analytics function by implementing automated reports and processes, serving as a Subject Matter Expert for internal stakeholders, and addressing reporting-related queries.ResponsibilitiesGather and document reporting and analysis requirements from business stakeholdersDesign and develop analytics solutions tailored to business needs, leveraging appropriate technologies aligned with the best internal practices and system architecturePerform testing, validation, and quality assurance on both self-developed and team-developed analytics solutionsTrain non-analytics users on how to effectively use analytics tools and reportTroubleshoot and resolve issues related to report failures and data inconsistenciesTranslate solutions across technologies (e.g., SQL to Power Query) and source data from alternative platforms (e.g., Qiclink, Benefit FocusIdentify and implement enhancements to existing deliverables, including automation opportunities and process improvementsServe as a backup or understudy for overflow tasks and back-fill coverage across designated departmentsCollaborate with IT teams and business stakeholders to identify and address issues, risks, and concerns related to data integrityCommunicate findings, observations, and recommendations to business stakeholders using clear, business-friendly languageDemonstrate deep expertise in analytics technologies (e.g., Python, Power Query, DAX, SQL, R, Fabric, CaseTrakker Reporting) with the ability to teach and mentor other analysts in their effective use. (2 or more)Conduct quarterly analytics business reviews with department leaders, presenting insights and performance metrics for your assigned specialty areaSkillsBachelor's degree or equivalent experience required3-5+ years' previous experience with reporting and data analysis using SQL and PowerBIProven success creating and maintaining data visualization tools including PowerBI Expert level skills within Microsoft Excel and the ability to manipulate data with easeMust be a critical thinker and very analytical in order to synthesize data and troubleshoot issuesGreat communication skills in order to interact with stakeholder and efficiently gather requirementsResilient, adaptable, and have the ability to grasp new ideas and concepts quicklyMastery of time management and ability to work on multiple projects simultaneously, stay organized and maintain a keen attention to detailExperience utilizing claims processing software such as Facets, Qiclink, Benefit Focus, Javalina, HealthEdge, etcCertification in PowerBI preferredExperience in the health care analytics industry, including payer/TPA models strongly preferredBenefitsSeventeen (IC) days paid time off (individual contributors)Eleven paid holidaysTwo paid personal and one paid volunteer dayCompany-subsidized medical, dental, vision, and prescription insuranceCompany-paid disability, life, and AD&D insurancesVoluntary insurancesHSA and FSA pre-tax programs401(k)-retirement plan with company matchAnnual $500 wellness incentive and a $600 wellness reimbursementRemote work and continuing education reimbursementsDiscount programParental leaveUp to $1,000 annual charitable giving matchFlexibility to work schedules that support people in all time zones across the USEmployees have the option to work remotely or enjoy the amenities of our renovated office located just outside Seattle with free parking, gym, and a multitude of refreshmentsPerformance management program is designed to elevate career growth opportunitiesHosting in person events throughout the year including an annual all hands, summer picnic, trivia night, and a holiday partyCompany OverviewHMA is Proving What's Possible in Healthcare®. It was founded in 1986, and is headquartered in Bellevue, Washington, USA, with a workforce of 201-500 employees. Its website is https://www.accesshma.com.Company H1B SponsorshipHealthcare Management Administrators has a track record of offering H1B sponsorships, with 3 in 2025, 2 in 2024, 1 in 2023, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.