[Remote] Operations Coordinator, Travel Industry

Note: The job is a remote job and is open to candidates in USA. Jetset World Travel is a host agency supporting independent travel advisors by providing operational infrastructure and services. The Operations Coordinator role is focused on supporting day-to-day operations, including invoicing, itinerary production, and administrative coordination, ensuring efficient workflows for the advisor network.ResponsibilitiesMonitor and manage designated inboxes for booking confirmations, updates, and cancellationsReview submissions for completeness and accuracyEnter and manage booking and commission data within internal systemsBuild and format itineraries based on advisor instructions using designated platformsProvide responsive support to advisors, including supplier portal access, account and systems troubleshooting, and researching solutions to uncommon problemsMaintain organized file structures and documentation standardsTrack, log, and follow up on open items through completion within established turnaround standardsVerify all entries against source documentation before submissionAttend and participate in all scheduled team meetings and standing check insRoute requests and coordinate across internal workflows and external partners when neededSkillsExperience in operations, administrative coordination, or service executionStrong attention to detail and accuracyAbility to follow structured processes and workflowsAbility to execute documented procedures exactly as written and verify work against source materialsConsistent, dependable availability during scheduled hours, including standing meetingsResourceful problem solving when an issue falls outside documented processesAbility to manage multiple tasks and systems simultaneouslyClear and professional written communicationAbility to work independently with consistency and reliabilityExperience in travel, hospitality, or itinerary buildingExperience supporting a distributed or remote teamBenefitsFully remote roleFull training is providedCompany OverviewJetset World Travel is a full service luxury travel agency that provides luxury vacation packages all over the world. It was founded in 2005, and is headquartered in Chicago, Illinois, USA, with a workforce of 11-50 employees. Its website is https://jetsetworldtravel.com.