[Remote] Operations Application System Administrator

Note: The job is a remote job and is open to candidates in USA. TeamHealth is the leading physician practice in the U.S. providing exceptional patient care. The Operations Application System Administrator is primarily responsible for managing applications that support Provider Services Operations, focusing on configuration, implementation, troubleshooting, and data analysis to enhance provider credentialing and onboarding processes.ResponsibilitiesServe as an administrator/analyst for healthcare proprietary and vendor products as it relates to the configuration, testing, implementing, support, troubleshooting, and requirements gatheringServe as a liaison between the end user and other departments to ensure that configurations are tested against the requirements and issues are resolved in a timely mannerManage the workflow for testing and implementation of software enhancements and new releasesEvaluate current processes and systems utilization in order to propose new processes and solutions that are more efficientResponsible for the creation and/or editing of electronic forms/workflows/tables/reports etc. in the softwareGenerate reports and perform analysis on regular cadencesContinuously improve visibility to data by enhancement of visual dashboards and export capabilities within system(s)Coordinate with internal IT departments or external vendors to resolve system integration issues or enhancementsMaintain an issue log for external vendors and provide routine communication to the end usersMaintain user security for assigned applications and ensure that roles and role assignments are properly configuredResponsible for intake and prioritization of the backlog for software while maintain ongoing communication to ensure issues are reported on, tracked and resolved timelyCollaborate with operational area subject matter experts and sub-committee teams to elicit and document detailed requirementsUse administrative tools in proprietary or vendor application to configure security, workflows, events or tasks related to workflowPerform data analysis, integrity checks, and data corrections in proprietary systems to ensure quality exists on key data elementsPerform routine data analysis and quality review. Review these reports for trends or inaccuraciesProduce accurate reports executive leaders as requestedServe as a backup to team for troubleshooting login issues, missing data, etcPerforms other duties as assignedSkillsAssociate's degree required, Bachelor's degree preferred (Business, IT or Analytics) or 3-5 years related professional experience in lieu of educationAdvanced level Excel and proficiency in Word and PowerPointProficient understanding of query language and relational database management (SQL Server, Tableau, Oracle, Snowflake, Power BI)Innovative thinking beyond the boundaries of existing practicesStrong analytical skills and project management skills, including understanding of how to interpret customer/end user's needs and translate them into functional requirementsGood understanding of technical systems and how they integrateBasic understanding of business units (HR, Finance, Accounting, Legal, Compliance, IT etc.) and how they integrateExcellent communication skills with the ability to work across departmentsBenefitsMedical/Dental/vision401kPTO and HolidaysCompany OverviewTeam Health is a healthcare organization providing administrative support and management. It was founded in 1979, and is headquartered in Knoxville, Tennessee, USA, with a workforce of 10001+ employees. Its website is https://www.teamhealth.com/?r=1.