[Remote] Operations Analyst-II

Note: The job is a remote job and is open to candidates in USA. Alpha Consulting Corp. is seeking a Senior Associate in Client Ads & Promotions Operations to enhance operational efficiency and support advertiser success. The role involves collaborating with product, engineering, and sales teams to design internal tools and troubleshoot platform issues.ResponsibilitiesProcess Optimization: Partner with cross-functional stakeholders to advocate for operational needs during new product launches and advertiser onboarding rolloutsTechnical Troubleshooting: Lead end-to-end resolution of platform issues, managing technical investigations and stakeholder communications to ensure timely fixesProblem Diagnosis: Triage and troubleshoot complex campaign and platform hurdles by leveraging data analysis and internal diagnostic toolsTooling & Automation: Identify efficiency gaps and build internal tools or automated workflows to streamline manual processes and improve team productivitySales and Advertiser Support: Serve as the primary point of contact for sales teams and external advertiser inbounds, supporting campaign and platform-related issues to ensure teams are successfulOperational Execution: Within a team, help support campaign management that includes setup, quality assurance (QA), and ad content moderationSkills3-5+ years of experience in managing operations or strategic initiatives within high-growth environmentsAbility to collaborate and act as a bridge between diverse functionsStrong problem-solving skills with a focus on understanding the 'why' and optimizing processesAbility to balance details with strategy, diving into specifics while identifying high-level trendsSolution-oriented mindset, thriving in fast-paced settings and providing high quality of serviceData-informed approach, using operational metrics to advocate for improvementsProficiency in ExcelSQL knowledgeCompany OverviewAlpha Consulting Corp. has been exceeding expectations in the IT, pharmaceutical, and clinical staffing business since 1994. It was founded in 1994, and is headquartered in East Brunswick, New Jersey, USA, with a workforce of 201-500 employees. Its website is http://alphaconsulting.com.Company H1B SponsorshipAlpha Consulting Corp. has a track record of offering H1B sponsorships, with 2 in 2025, 4 in 2024, 3 in 2023, 4 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.