[Remote] Operations Analyst

Note: The job is a remote job and is open to candidates in USA. Healthfuse is a dynamic team that empowers healthcare leaders to improve community health. The Operations Analyst will support clients by managing data, conducting audits, and transitioning processes to automation, ensuring operational efficiency and quality data analysis.ResponsibilitiesEnsure incoming data files from clients and vendors are uploaded via SFTP, email, etc. If files are not received, proactively reach out to client and vendor contactsManually download the files from Healthfuse’s SFTP site or email and move them to their client’s ShareFile folderPerform manual data entry to generate detailed and time-consuming reportsManually generate and deliver Healthfuse’s monthly client reporting packages on time. This includes four types of reports for each client, with three of the four report types requiring multiple versions (one for each vendor in scope)Self-review internal and client-facing deliverables for high qualityPerform account-level auditing and data trend analysis to identify and resolve issues negatively impacting vendors’ performanceCollaborate with other Healthfuse departments to develop performance improvement strategies for clientsContribute to the advancement of our processes and hit our department goalsTravel expectation is 1 week per year for the company conferenceSkillsAt least 1 year of professional experience in the following areas: Coordinating the receipt and manual transfer of data files, Data trend analysis, Account/invoice auditing, Data entryGenerating/delivering reports for multiple clientsProficiency in MS Excel (e.g., creating pivot tables, basic formula writing)Strong verbal and written communication skills, including the ability to present to internal teams and clientsHigh school diploma or GEDBachelor's degree in business administration, economics, healthcare administration, or STEMHospital revenue cycle knowledgeAdvanced analytical skills and methodsProficiency using Epic HB/PB Resolute, Meditech, CernerBenefitsMedical, dental, and vision insuranceA 401(k) with company matchPaid time offVolunteer Time Off (VTO)Participation in our Employee Share ProgramEligibility for bonus opportunitiesCompany OverviewHealthfuse provides revenue cycle vendor management services. It was founded in 2011, and is headquartered in Milwaukee, Wisconsin, USA, with a workforce of 51-200 employees. Its website is https://healthfuse.com/.