[Remote] Named Account Executive, Higher Education

Note: The job is a remote job and is open to candidates in USA. Salesforce is the #1 AI CRM, dedicated to driving customer success through innovation and technology. The Named Account Executive will focus on establishing and nurturing relationships with Higher Education clients, understanding their needs, and demonstrating the value of Salesforce products to help them achieve their goals.ResponsibilitiesCultivate and maintain enduring relationships with Higher Education clientsUtilize data analysis to pinpoint areas for improvement and make data-driven recommendationsProvide regular progress updates to management regarding client accountsMonitor and report on key performance metrics, including client retention and revenue growthMaintain a high level of client satisfaction by consistently exceeding expectationsWork collaboratively with internal teams to devise solutions for complex challengesAddress and resolve client issues in a timely and efficient mannerKeep clients informed about new product features, updates, and enhancements relevant to their needsIdentify growth opportunities within existing accounts and work towards expanding Salesforce servicesCollaborate closely with clients to formulate customized account strategiesEducate clients on how Salesforce can empower them to streamline operations and enhance service deliveryStay informed about industry trends, government regulations, and competitive offeringsDevelop an in-depth understanding of Salesforce products and solutionsConduct regular meetings and check-ins to assess client satisfaction and identify areas for improvementAct as the primary point of contact, ensuring that client inquiries and concerns are addressed promptlySkills7-10+ years of quota carrying software or technology sales and account management experience, ideally to Higher Education customersWork well within a team of various partners within a matrixed environment (client directors, solution engineers, executives, etc.)Highly driven individual with a focus on execution, strong sense of urgency and a belief in our missionA mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trustSolution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenueEducation: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roleBenefitsCertain roles may be eligible for incentive compensation, equity, and benefits.Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.Company OverviewSalesforce is a cloud-based software company that provides customer relationship management software and applications. It was founded in 1999, and is headquartered in San Francisco, California, USA, with a workforce of 10001+ employees. Its website is https://www.salesforce.com.Company H1B SponsorshipSalesforce has a track record of offering H1B sponsorships, with 324 in 2026, 1883 in 2025, 2296 in 2024, 1850 in 2023, 2849 in 2022, 2124 in 2021, 1960 in 2020. Please note that this does not guarantee sponsorship for this specific role.