[Remote] Mortgage Sales Assistant

Note: The job is a remote job and is open to candidates in USA. Fifth Third Bank is dedicated to improving the lives of customers and communities, and they are seeking a Mortgage Sales Assistant to support the sales functions of Mortgage Loan Originators. The role involves facilitating communication between the MLO and various stakeholders, managing customer expectations, and providing marketing support while ensuring compliance with policies and regulations.ResponsibilitiesWork with customers to set expectations including but not limited to rate inquires, appointments, loan status and other information deemed necessaryConfirm appointments and review with customer all documents needed at time of application to ensure efficiencyAssure all components to the file are ordered, copied and included in the loan package prior to processingProvide marketing supportServe as a liaison between Loan Consultant and Sales SupportBuilds relationships with Realtors, Builders, Appraisers and Title CompaniesConfirm and/or cross-sell additional banking productsAssisting in other areas as neededSkillsHigh school diploma or equivalentMinimum one-year customer service, mortgage processing or loan originations experienceBroad understanding of residential mortgage loansProven computer skills with knowledge of windows based applicationsKnowledge of federal lending regulations governing residential real estate lendingDemonstrated leadership and organizational skillsStrong written and verbal communications skillsDemonstrated teamwork and customer service skillsAbility to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desiredAbility to learn and apply knowledge of conventional, government, portfolio guidelines and the computer loan application systemThis position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS)BenefitsComprehensive benefits and differentiated compensation offeringsEligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performanceOur extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-beingCompany OverviewFifth Third Bancorp is a financial services company that specializes in small business, retail banking, and investments. It is a sub-organization of Fifth Third Bank. It was founded in 1858, and is headquartered in Cincinnati, Ohio, USA, with a workforce of 10001+ employees. Its website is http://53.com.