National Support Specialist – Hospital Patient Monitoring
Job Description: • Mentor Hospital Patient Monitoring (HPM) customer-facing engineers • Provide on-site and phone support to the Field Service Organization • Take ownership of resolving assigned technical issues • Provide technical assistance and project management for escalations • Support new products introductions and installations on-site and remotely • Provide leadership and training to the Field Organization Requirements: • Bachelors’ Degree in Computer Science, Biomed or related field preferred • At least 5 years’ experience Healthcare / IT Technologies • CCNA certification is required • CCNP is preferred with Enterprise network troubleshooting experience • VMware certifications or equivalent experience • Wireshark Certified Network Analyst or equivalent experience • Microsoft and other certifications are a plus (ie. MCTS, MCITP, VM WARE) • Previous experience working in a hospital setting Benefits: • Generous PTO • 401k (up to 7% match) • HSA (with company contribution) • Stock purchase plan • Education reimbursement Apply tot his job