[Remote] Mgr, Growth Operations

Note: The job is a remote job and is open to candidates in USA. Horizon Blue Cross Blue Shield of New Jersey empowers members to achieve their best health and is seeking a Growth Operations Manager to support executive-led selling efforts and operationalize NovaOne’s enterprise growth engine. This role involves managing sales pipelines, coordinating enterprise sales activities, and leading a small team to enhance sales processes and performance.ResponsibilitiesManage and maintain a high-quality enterprise sales pipelineImplement and enforce BANT qualification processesDrive CRM accuracy, hygiene and forecasting disciplineCreate operational cadence for pipeline reviews, opportunity progression, follow-up management and sales reportingEnsure all opportunities are progressing efficiently through the funnelBuild, maintain, and continuously refine a lead scoring model in Salesforce; own accountability for keeping lead scores and funnel stages current so leadership always has a clear, real-time view of where every prospect sitsLeverage AI tools to accelerate prospecting, research, account targeting, and personalized outreach at scaleProactively bring new ideas to the team — new lead sources, prospecting tools and software, and potential partners — to expand pipeline and improve conversionDeeply understand the NovaOne brand — how we position ourselves, who we sell to, and what our buyers care about — and translate that into personalized, buyer-specific conversationsPartner closely with Marketing to convert inbound and outbound campaigns into qualified enterprise meetingsCoordinate strategic outreach and follow-up effortsSupport conference and event lead conversionIncrease the volume and quality of executive-level meetings for growth leadershipSupport enterprise deal orchestration and account strategyManage timelines and coordination across sales, marketing, clinical, product and legalPrepare briefing materials and opportunity summaries for executive meetingsPartner with Marketing Operations on lead flow and campaign performanceCollaborate with Client Success on account transition processesSupport leadership with forecasting, reporting, and growth analyticsDirectly manage junior growth team membersCoach and support development of enterprise sales process disciplineReinforce operational rigor and accountability across the growth organizationSkillsHigh School Diploma or GED required5–10 years of experience in SaaS product sales, healthcare technology, enterprise sales operations, revenue operations, business developmentExperience supporting enterprise or consultative sales motionsDemonstrated experience implementing sales process discipline and forecasting rigorDemonstrated ability to design and operate effective lead scoring models and to keep them currentDeep, hands-on Salesforce expertise — able to build, update, and share reports; send emails and pull reports on email sends; track and update prospect activities; and build both a pipeline and a funnel that show where each prospect sitsStrong understanding of CRM systems and pipeline managementPractical experience leveraging AI tools for prospecting, research, and personalized outreachExcellent organizational and project management skillsStrong communication and executive coordination skillsBachelor's degree preferred or relevant experience in lieu of a degreePrior experience with LinkedIn Sales Navigator and ZoomInfo (so onboarding to our prospecting stack is faster); experience with HubSpot is a plus but not requiredBenefitsComprehensive health benefits (Medical/Dental/Vision)Retirement PlansGenerous PTOIncentive PlansWellness ProgramsPaid Volunteer Time OffTuition ReimbursementCompany OverviewHorizon Blue Cross Blue Shield of New Jersey is a company that provides health insurance products. It was founded in 1932, and is headquartered in Newark, New Jersey, USA, with a workforce of 5001-10000 employees. Its website is http://www.horizonblue.com.