[Remote] Marketing Operations Senior Specialist
Note: The job is a remote job and is open to candidates in USA. Connect for Health Colorado is a public, non-profit entity established to create a health insurance Marketplace. The Marketing Operations Senior Specialist will manage marketing systems, support project management, and ensure effective communication strategies within the organization.ResponsibilitiesAudit current setup of existing systems supporting marketing and communications effortsManage the organization’s email marketing workflow, including list management, building and sending emails, creating and executing campaigns, collaborating with internal teams and ongoing reportingServe as the main point of contact in the relationships with vendors and contractors related to systems and platformsManage budget and renewal conversations with vendors and contractors related to systems and platforms (with oversight from Senior Manager of Marketing)Create/write content and manage updates to the Connect for Health Colorado primary website and other web-related properties as needed, both individually and in collaboration with contractors and vendors as necessarySupport analysis on existing systems and usage in the marketing and communications technology stack and provide recommendations for upgrades and improvementsTake the lead on gathering data and metrics across core platforms, completing analysis and creating readouts and visualizations (with strategy oversight from the Senior Manager of Marketing)Maintain data cleanliness, security, and compliance with regulations across the systems in the marketing and communications technology stackStreamline existing or build new workflows designed to improve efficiency, productivity, and user-friendlinessStay up to date on updates to existing systems, new features and possibilities available to the organization, and shifts in the marketing technology landscape, and surface insights and recommendations to the broader teamParticipate in stakeholder meetings to support coordinated messaging and engagementPerform other duties as needed in support of departmental and organizational prioritiesSkillsColorado residentBachelor's degree in marketing or a related field3–5 years of experience in marketing, public relations, communications, or related fieldExperience managing or working with marketing automation platforms (e.g., Salesforce Marketing Cloud) requiredAptitude for interpreting data and applying it to strategies and executionExceptional project management capabilities and instinctsSkilled at managing multiple projects simultaneously, including intake prioritization, timeline tracking, and coordinating with cross-functional teamsAbility to translate complex information (policy, technical, regulatory) into clear, accurate, customer-friendly languageComfortable working under pressure and adapting quickly when priorities shift – especially during high-volume periodsExperience collaborating with diverse internal stakeholdersMaintain data cleanliness, security, and compliance with regulations across the systems in the marketing and communications technology stackExperience managing or working with web content management systems (e.g., WordPress) is highly preferredFamiliarity with health insurance, the Affordable Care Act, state-based health insurance marketplaces, or the health care industry is strongly preferred but not requiredBilingual skills (Spanish) are strongly preferred but not requiredBenefitsConnect for Health Colorado offers a competitive benefits package.Employees are offered a robust benefits package and may elect from various offerings to tailor a package best suited to their individual needs.Connect for Health Colorado employees are eligible to participate in the organization’s 403(b) planPaid time offShort- and long-term disabilityLife insuranceCompany OverviewConnect for Health Colorado is an online marketplace for health insurance. It was founded in 2011, and is headquartered in Denver, Colorado, USA, with a workforce of 51-200 employees. Its website is https://connectforhealthco.com/.