[Remote] Market Research Analyst

Note: The job is a remote job and is open to candidates in USA. Entegra is a company focused on convenience solutions, and they are seeking a Market Research Analyst. This role involves analyzing market conditions and customer trends to support purchasing and merchandising decisions, ensuring efficient product placement and data-driven operations across various retail environments. Responsibilities Analyze existing and potential product and service markets, including customer demand, inventory levels, and competitive activity at both local and national levels Collect, analyze, and interpret data related to customers, competitors, purchasing trends, and branch inventory accuracy Prepare clear, actionable reports that translate market conditions and data insights into recommendations for purchasing and merchandising decisions Maintain and manage databases, online data collection tools, reporting platforms, and vendor portals to ensure data accuracy and accessibility Support purchasing analysis tools that determine ordering needs based on branch inventory, usage patterns, and customer demand Partner directly with branch operations to validate actual product needs, resolve discrepancies, and ensure orders are accurate and aligned with demand Calculate and monitor metrics using account-level and branch-level data to track performance and trends Manage data quality assurance processes, identifying data integrity issues and making corrections to ensure reliable reporting and delivery Compile, format, and edit data files to support presentations, dashboards, and operational reporting Support merchandising efforts, including product setup in POS systems, planogram development, and execution follow-up with branches Collaborate with merchandising teams to ensure products are correctly placed, maintained, and executed according to plan Provide ongoing support to operations teams by answering day-to-day questions related to incentives, reporting, purchasing, and data insights Assist with the creation, review, and delivery of education and training materials, including web-based training sessions Troubleshoot data and reporting issues in partnership with operations teams, ensuring timely resolution and continuous improvement Skills Strong analytical skills with advanced experience working with large datasets in Microsoft Excel Experience pulling and analyzing data from enterprise systems such as SAP or similar purchasing and inventory platforms Background in operations, purchasing, merchandising, or supply chain, with a solid understanding of how products move from vendor to customer Experience supporting unattended retail environments such as vending and micro-markets, including familiarity with planograms and POS systems Ability to navigate online ordering systems and vendor portals (market connections not used) Strong understanding of the impact purchasing and merchandising decisions have on branch performance and customer satisfaction Comfort working directly with branch teams, serving as a trusted partner while constructively challenging data, assumptions, and ordering practices Excellent communication and customer service skills; able to articulate issues clearly and drive resolution Detail-oriented with a strong focus on data accuracy, quality assurance, and continuous improvement Ability to manage multiple priorities in a collaborative team environment (one of five team members), reporting into leadership within the purchasing and merchandising organization Minimum Education Requirement - Associate's Degree or equivalent experience Experience with Power BI strongly preferred Benefits Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement Company Overview Entegra is a business performance and procurement services company with bold initiatives, creative solutions and a driven advisory team ready to partner with hospitality-driven businesses to propel them forward and achieve more than ever. It was founded in 1999, and is headquartered in Gaithersburg, Maryland, USA, with a workforce of 51-200 employees. Its website is