[Remote] Market Operations Analyst

Note: The job is a remote job and is open to candidates in USA. Voltus is hiring a Market Operations Analyst to enhance operational efficiency and customer satisfaction. The role involves developing tools and processes, managing market offers, and ensuring accurate performance calculations in energy markets. Responsibilities Identify, develop, and implement tools and processes to support flawless execution of our day-to-day responsibilities Protect our revenue by identifying and correcting process errors Daily management of availability and market offers across our capacity, operating reserves, and economic products Manage the process to request and submit interval usage data to support the full customer lifecycle, including enrollment, performance calculations, and settlement Ensure performance calculations are successful and timely for all products Skills Able to begin work by 8 AM Mountain Time 1-3 years experience in an operational setting Excellent quantitative skills, including business-applied Python Self-starter who takes ownership beyond your immediate scope; when you see a problem, you drive it to resolution rather than assuming someone else will Ability to understand multifaceted situations and distill them into a clear, actionable strategy Strong critical thinking and intellectual curiosity You want to understand the why of an issue, and you approach problems from first principles Gritty. You've done hard things, and you're not afraid to put in the work when it's required Empathetic and collaborative teammate You're kind in your delivery of feedback and interactions with others You're consistently focused on winning as a team Benefits Leave for full-time employees Parental leave A comprehensive benefits package to promote health, wellness, and financial security Company Overview Voltus provides cash-generating energy products to commercial, institutional, and industrial customers. It was founded in 2016, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is