[Remote] Manager, Traveling Facilities Operations
Note: The job is a remote job and is open to candidates in USA. Cardinal Group Companies is seeking a Manager for Traveling Facilities Operations who will oversee community maintenance operations. The role includes managing compliance, conducting inspections, coordinating preventative maintenance programs, and ensuring safety guidelines are followed across properties.ResponsibilitiesWork with RM/PM, RFM, CMs, and MTL to select, place and train qualified maintenance personnel on-sitePerforms technical training for on-site maintenance personnelFollow up on company/owner maintenance objectives for each property in the assigned regionEnsure selected vendors are approved through vendor credentialingMake routine inspections of communities to ensure compliance with company standards and review maintenance operationsPerform community inspection during the final phase of building delivery to create a construction punch list in conjunction with site maintenance and construction teamsWork with Community Managers, Maintenance staff, and Regional/Portfolio Manager, and Group Facilities Manager to identify and resolve any maintenance, design, installation, or repair-related itemsParticipate in the planning and preparation of maintenance items, and capital improvements for annual budgetsAnalyze weekly reports on all maintenance-related expenses in assigned regions and recommend expense reduction initiativesProvide weekly updates on any maintenance-related issues on all assigned propertiesAct as liaison between upper management and site personnelEnsure that the communities are following all safety guidelines with respect to OSHA, EPA, REAC, Cardinal Risk Management procedures, and any local, state, or federal requirements, codes, or regulationsHave constant knowledge regarding contracts and suppliers, their services, and goodsKeep accurate records regarding preventive maintenance, work orders, apartment refurbishing, annual inspections, inventories, and purchase ordersWork with all MTMs to maintain a schedule of maintenance on all equipment based on the manufacturer’s recommendations and operating manualsAssist Regional / Portfolio Managers, Community Managers, and Maintenance Supervisors with recruitment personnelCoordinate & conduct Regional Roundtables and conference calls with maintenance staffAnalyze and monitor monthly Leonardo 24/7 inspections and reportsMust be willing to travel up to 95% of the time weekly and at times over the weekendLive close to an international airport to support the required travel scheduleSuccessfully lead on-site maintenance technicians using previous industry experience, communication skills, and customer serviceAll responsibilities as associated with all facilities positions such as Lead to PorterAssist with advance repairs such as HVAC, Pools, Roofing, Boilers, Construction, etcAnalyze and communicate with operation teams and managers about the assigned community’s features, productivity, and needed areas of supportAdvise supervisor of items needing attention in units, i.e. ripped carpet, door repair, etcProvide assistance with apartment turnovers as needed across multiple marketsCommunicate with the Maintenance Team Lead regarding any problems with maintenance or curb appeal that requires further attentionRespond appropriately to emergencies, according to policies and proceduresContribute to department platform developments and company-wide rollouts and provide feedback from the onsite teams to these changesConsistently and genuinely demonstrate exemplary principles of customer service and teamworkEnsure understanding and compliance with all policies and proceduresContribute to resident satisfaction by ensuring that customer’s expectations are met or exceededParticipates in Cardinal U training as required and monitors onsite team progressProduce professional business writings, assessments, memos, and projects based on assignment findingsSkillsMust be willing to travel up to 95% of the time weekly and at times over the weekendLive close to an international airport to support the required travel scheduleSuccessfully lead on-site maintenance technicians using previous industry experience, communication skills, and customer serviceAll responsibilities as associated with all facilities positions such as Lead to PorterAssist with advance repairs such as HVAC, Pools, Roofing, Boilers, Construction, etcAnalyze and communicate with operation teams and managers about the assigned community's features, productivity, and needed areas of supportAdvise supervisor of items needing attention in units, i.e. ripped carpet, door repair, etcProvide assistance with apartment turnovers as needed across multiple marketsCommunicate with the Maintenance Team Lead regarding any problems with maintenance or curb appeal that requires further attentionRespond appropriately to emergencies, according to policies and proceduresContribute to department platform developments and company-wide rollouts and provide feedback from the onsite teams to these changesConsistently and genuinely demonstrate exemplary principles of customer service and teamworkEnsure understanding and compliance with all policies and proceduresContribute to resident satisfaction by ensuring that customer's expectations are met or exceededParticipates in Cardinal U training as required and monitors onsite team progressProduce professional business writings, assessments, memos, and projects based on assignment findings3-5 years of maintenance industry and property management experienceCertifications: HVAC, EPA 608, and CPOFormal training or experience in the following areas: HVAC, carpentry, light plumbing work, light electrical work, painting, refurbishing, and cleaning, etcAbility to understand and carry out the industry-specific written and oral direction with a positive, innovative approach to problem-solvingIndependently perform as a project leader and team memberAbility to work in an efficient manner with a high level of accuracy, attention to detail, and follow-throughExcellent time management and organization skillsA high school diploma or GED equivalent is preferredMust be able to work weekends and be available for on-call emergenciesMust be able to lift a minimum of 75 lbs. and work 8-12 hour standing shiftsPresents ideas in a clear, concise, understandable, and organized manner; negotiate, persuade, and modify opinion to reach the goals/objectives of the organizationAdvanced knowledge of property management software, including but not limited to Entrata, Yardi, RealPage, Microsoft Office, and Google WorkspaceAbility to embody the Cardinal Culture and Cardinal Core Values every dayBenefitsEligible to participate in the company benefits plan.We offer health, vision, dental, and pet insurance.We offer a 401(k) retirement planStudent loan assistanceLicensing and continuing education reimbursementParental leaveHousing allowances or giftsCompany OverviewThe strength of Cardinal is rooted in our identity. It was founded in 2007, and is headquartered in Denver, Colorado, USA, with a workforce of 1001-5000 employees. Its website is https://cardinalgroup.com.