[Remote] Manager, Software Engineering

Note: The job is a remote job and is open to candidates in USA. One Inc is a rapidly growing company revolutionizing the insurance industry with its digital payments platform. They are seeking a Manager of Software Engineering to lead and grow a team of software engineers, focusing on transforming their Digital Payment platform and enhancing their AI-enabled software development methodology.ResponsibilitiesAs a manager, you will lead and oversee several global teams comprising of professionals, including software engineers and leverage the use of Agentic AI in the development process. Your role will involve coordinating team efforts, ensuring high-quality outputs, and fostering a collaborative environment to drive innovation, quality and efficiencyBuild a technology team that is inclusive of employees and contractors across multiple vendors and geographic regionsEffectively manage and coordinate teams working on multiple concurrent projects, ensuring timely progress and high-quality deliverablesDrive strategic technology initiatives by collaborating with cross-functional teams (Product Managers, Architects, Engineers, SMEs, etc.)Work in a consultative fashion to improve communication, teamwork, and alignment across teams inside and outside the organizationFacilitate design and code reviews for new product developmentRequirements Analysis - Lead and Participate in: Sprint planning; User Story Decomposition and Sizing; Team Member assignment of User Stories and Sprint TasksDesign and Development – Facilitate the translation of business requirements into technical designs and develop high-quality code that is both scalable and resilientCoding Standards - Adhere to coding principles such as SOLID and DRY while applying Secure Coding StandardsCollaborate with Enterprise Architecture to help develop a microservice architecture which is inclusive of supporting transition statesAdopt a continuous improvement philosophy to API standards and frameworks. This is inclusive of ensuring that newly developed APIs are fully backward compatible and do not introduce breaking changesLead the implementation of an API Test Automation Framework that is inclusive of Unit Testing and Performance/Load TestingContribute and evolve One Inc’s AI enabled software development methodologyGuide team members in leveraging AI tools for code generation, refactoring, and documentation, ensuring alignment with secure coding standards and architectural principlesRemain aware of emerging AI capabilities in software engineering and proactively evaluate and adopt tools that enhance team productivity and platform reliabilityCollaborate with the Security team to maintain PCI compliance of platformsCollaborate with Quality Assurance teams to remediate testing gaps and ensure no defects escape to productionInfluence and contribute to end-to-end product architecture and provide feedback on product strategyServe as an engineering leader for escalated client impacting events, while driving issue resolution, and long-term preventive actionsRespond to production issues in line with SLAs, ensuring quick resolution and communication of incidentsTroubleshoot production issues by leading engineers to implement fixes while ensuring platform stability and performanceProvide input into long-range product requirements, best practices, and operational guidelines to improve platform reliability and serviceabilityCreate and manage Key Performance Indicators (KPIs) to continuously elevate engineering standardsContribute to documenting One Inc engineering best practices while ensuring consistent team adherenceContinuously monitor platform performance metrics and proactively mitigate potential scalability issuesSkillsBachelors degreeMore than 10 years of software development experience3+ years of management experience within software engineeringExperience leading engineers working with several programming languages, such as C#, .NET Core, Java, PHP and REST APIExperience in Azure or AWSExperience with Cloud Native Architecture, Containers, and MicroservicesProficient in TDD (Test Driven Development), Domain Driven Architecture, Service Oriented Architecture, and Self-Contained ServicesEffective Communication: Proficient in written and verbal English communicationAbility to effectively collaborate across cross-functional teamsAbility to mentor and coach team members, helping them understand architectural concepts and advancing their technical developmentAbility to work with cross-functional teams (developers, architects, security analysts) to remediate issues and implement sustainable technology changesAbility to create and monitor Key Performance Indicators (KPIs) to drive continuous improvement and engineering excellenceFamiliarity with PHP SugarCRM FrameworkExperience working as a software engineer in insure-tech or fin-tech spaceExperience in credit card transaction processingDemonstrated success in designing solutions for high volume, scalability, and availability in these domainsAbility to independently lead and deliver large, complex projectsExperience with Agile development methodology (e.g., Scrum)Working knowledge of AI-enhanced development tools such as GitHub Copilot, Cursor, and similar platforms to accelerate coding, improve code quality, and streamline debugging workflowsBenefitsMedical, dental, and vision insuranceLife insuranceStock optionsCommitment to a solid work/life balanceA policy of promoting from within whenever possibleCompany OverviewWe understand how paramount the customer experience is to a carrier's success. It was founded in 2012, and is headquartered in Folsom, California, USA, with a workforce of 501-1000 employees. Its website is https://www.oneinc.com.Company H1B SponsorshipOne Inc has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2024, 1 in 2023, 1 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.