[Remote] Manager II Sales Operations

Note: The job is a remote job and is open to candidates in USA. Samsara is a pioneer of the Connected Operations™ Cloud, enabling organizations to harness IoT data for improved operations. The Manager II Sales Operations will streamline the customer experience for the Enterprise sales team, leading a team of coordinators and analysts while driving strategic initiatives to enhance sales effectiveness.ResponsibilitiesCollaborate with sales and cross-functional leadership to create and implement strategies that empower the Enterprise Sales team, enabling them to spend more time in the fieldMeticulously define and continuously refine a robust and streamlined process for intaking, assessing, and prioritizing incoming requests, systematically identifying and minimizing potential friction points that could impede revenue generation or pipeline progressionLead a transformative initiative to significantly enhance the overall sales representative experience, specifically for those representatives who regularly interface with and manage named customers, by identifying pain points, developing solutions, and implementing improvements that directly impact their day-to-day effectivenessWork seamlessly and collaboratively across various internal departments to drive the prioritization and subsequent execution of critical improvements, with the ultimate objective of demonstrably increasing revenue, with a particular emphasis on growth and profitability derived from Enterprise customersChampion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new officesHire, develop and lead an inclusive, engaged, and high performing teamSkills8+ years of experience in a sales support or deal strategy role, preferably at a high-growth technology company with a sales team of 500+ people or experience in similar growth or operations roles in a dynamic environmentSignificant experience with Salesforce, specifically Salesforce reporting, as well as experience with data visualization tools (e.g. Tableau)Excellent communication skills with the AVP+ levels of the organizationProficiency in Salesforce.com and the overall sales technology ecosystemAction-oriented to solve problems on short timelinesDemonstrated leadership experience driving complex, cross-functional executionComfortable with ambiguity and enthusiastic about improving efficiencies to increase salesStrong organizational skills and business judgment with the ability to manage competing prioritiesExcellent communication and critical thinking skills to understand sales policies and processes at a company, team and sales rep levelBachelor's degree or higher from a top universityAdvanced analysis skills: expertise working with large and unstructured data sets and building complex modelsPrevious experience working within Zendesk/Zendesk Explore in an administrator capacitySalesforce CPQ experienceHigh ability to communicate with both technical stakeholders and business leaders, i.e., you can translate complex issues to different teams seamlesslyHigh level of curiosityProactive and self-motivatedBenefitsPerformance-based bonus/variable payEquity (for eligible roles) in a high-growth public companyA flexible, employee-led remote modelA professional development stipendComprehensive health and parental leave plansFlexible WorkingOffices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirementsAll offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities.Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.Company OverviewSamsara is digitizing the world of physical operations. It was founded in 2015, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.samsara.com.