Remote Loan Processor
Loan Advisor, Remote
The Loan Advisor, Remote role is a customer focused, inside sales position within the Call Center. Loan Advisors are responsible for both inbound and outbound calls through various marketing tactics, where providing financial solutions and excellent customer service to customers is top priority. The Loan Advisor must immediately notify their supervisors and the Licensing Department if there is a change in residential address.
Analyzes applicant information to determine whether the customer qualifies for a beneficial loan program.
Assists customers in discussing financial objectives and goals and takes the initial loan application.
Clearly communicates the loan program terms and benefits available to the customer as well as the loan process.
Ensures all required documents are returned and disclosures are signed in a timely manner.
Is responsive to customers' needs and expectations.
Has excellent communication skills and is clear, concise, and professional when speaking with customers.
Is eager to develop knowledge of the mortgage industry, products, lending practices, and regulatory guidelines.
Has strong knowledge of mortgage industry, products, lending practices, and regulatory guidelines.
Maintains a professional image and standards consistent with company policies and procedures.
Adheres to shift requirements.
Candidate should not be within a reasonable commuting distance from a Freedom Mortgage call center/licensed branch (typically more than 75 miles).
Comply with all company policies and procedures.
High School Graduate/GED, Bachelors Degree preferred.
At least one (1) year of mortgage sales experience.
Proven track record of exceptional performance.
Certificates, Licenses, Registrations
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Americans with Disabilities Act
Freedom Mortgage Corporation
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The Loan Advisor, Remote role is a customer focused, inside sales position within the Call Center. Loan Advisors are responsible for both inbound and outbound calls through various marketing tactics, where providing financial solutions and excellent customer service to customers is top priority. The Loan Advisor must immediately notify their supervisors and the Licensing Department if there is a change in residential address.
Analyzes applicant information to determine whether the customer qualifies for a beneficial loan program.
Assists customers in discussing financial objectives and goals and takes the initial loan application.
Clearly communicates the loan program terms and benefits available to the customer as well as the loan process.
Ensures all required documents are returned and disclosures are signed in a timely manner.
Is responsive to customers' needs and expectations.
Has excellent communication skills and is clear, concise, and professional when speaking with customers.
Is eager to develop knowledge of the mortgage industry, products, lending practices, and regulatory guidelines.
Has strong knowledge of mortgage industry, products, lending practices, and regulatory guidelines.
Maintains a professional image and standards consistent with company policies and procedures.
Adheres to shift requirements.
Candidate should not be within a reasonable commuting distance from a Freedom Mortgage call center/licensed branch (typically more than 75 miles).
Comply with all company policies and procedures.
High School Graduate/GED, Bachelors Degree preferred.
At least one (1) year of mortgage sales experience.
Proven track record of exceptional performance.
Certificates, Licenses, Registrations
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Americans with Disabilities Act
Freedom Mortgage Corporation
Apply tot his job
Apply To this Job