[Remote] Loan Coordinator

Note: The job is a remote job and is open to candidates in USA. Neighbors Bank is a leading innovator in the mortgage industry, seeking individuals who thrive in structured environments. The Loan Coordinator plays a vital role in helping clients achieve homeownership by managing the mortgage process and ensuring clear communication and organization throughout. Responsibilities Guide borrowers through the documentation process by providing clear communication, frequent updates, and high-level service via phone, email, and text Review and analyze credit, income, and asset documentation to ensure compliance with internal guidelines and loan requirements Identify additional documentation needs, verify conditions, assess appropriate fees, and maintain file accuracy throughout the approval process Collaborate with Loan Officers, Underwriters, Closers, and third-party vendors to ensure each loan moves efficiently and meets all quality standards Accurately issue compliance disclosures within required timelines Embrace new processes, shifting priorities, and opportunities to improve the customer and employee experience Skills Have at least 1-year experience in a mortgage operations role (processing, disclosures, or similar) and have managed a borrower-facing pipeline where you communicate with customers on a daily basis Are highly detail-oriented and enjoy creating order from complexity Communicate clearly and comfortably with both clients and internal teams Prefer a task-driven, consistent workflow and aren't phased by repetition Adapt quickly when priorities shift and can stay focused under pressure Manage your time independently and stay productive in a remote setting Preferably have experience working with multiple loan products (FHA, Conventional, and USDA) Benefits Health and dental coverage A wellness program 401(k) match PTO Paid holidays A monthly WFH reimbursement Company Overview Neighbors Bank is a banking & financial services firm that offers financial services. It was founded in 1945, and is headquartered in Columbia, Missouri, USA, with a workforce of 51-200 employees. Its website is