Remote Licensed Medicare – Inbound call center

Remote Full-time
For immediate consideration please send resume to [email protected] (title: Medicare remote)

Hiring in the following States: Arizona, Delaware, Georgia, Idaho, Nevada, Ohio, Oregon, Pennsylvania, SC, NC Tennessee, Utah, Texas, Florida, New Mexico

Start date: August and September

Pay Rate: $21/hour + average sales = $23/hour

Bilingual Spanish Pay Rate: $24/hour + average sales = $26/hour

Type of Hire: Direct hire (temp until dec, then possible perm hire after that at a different payrate)

Training 2-4 weeks (depends on program)

Training Schedule: 8am-4:30pm either CST or EST (NO PST training schedule available)

Training Environment: Some training will require cameras

Post Training Schedule:
• Different schedules - 8 hour shift between 6am and 2am (CST)
• open 7/days per week
• Overtime available, candidates may get asked to work later hours and more hours during AEP season

Location: Work from home- remote

Technology: Laptop or chrome book, headset, 5 Foot ethernet cord (shipped directly to their home)

Candidate Provides: Hardwired internet, quiet place to work

Summary
• You will be taking inbound calls and helping customers with information and decisions on their healthcare/Medicare plans, most calls are for re-enrollment
• You MUST have an active health insurance license in the state where you reside, no exceptions
• This is 100% remote! The client will ship computer equipment to your home.
• Calls are 80% inbound of re-enrollments or people aging into the program
• Calls are 30% outbound based on people expressing interest
• NO COLD CALLS

Requirements
• Health insurance License is required to be current and in good standing
• Must reside in the state where they are licensed
• High speed internet access (>15 mbps)
• Minimum six (6) months sales experience
• Strong customer service orientation

Benefit:
• Career-growth and lots of learning opportunities for aspiring minds
• Full package of benefits
• Diverse and community-minded organization



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