[Remote] Licensed Listing Coordinator (Temporary) - Maryland

Note: The job is a remote job and is open to candidates in USA. Redfin is a full-service brokerage aiming to redefine real estate in the consumer's favor. They are seeking a Temporary Listing Coordinator to provide exceptional service to agents and clients throughout the home selling process, ensuring all details are managed efficiently and effectively.ResponsibilitiesYou'll take a lead role in coordinating getting homes ready to sell, working with agents to orchestrate the details between clients, photographers, and other parties to ensure every detail comes together seamlessly from leading up to debuting the home on the marketWith agent oversight, you'll manage a high volume (launch 30-40 listing activations per month on average during busy months) while maintaining quick response times, and proactive follow-upGather property details and input the information into the local MLS, coordinate appointments for sellers, such as photography, 3D scanning, open houses and other vendors, and create flyers, draft listing remarks and other marketing materialsManage all paperwork related to the listing. Draft and send property disclosures to sellers and facilitate gathering those disclosures when completed/signed to ensure our file is completeYou proactively support multiple agents, building relationships to understand their working style and take care of our clients at every step in listing their home for saleMinimize clients' stress by expertly guiding them through the listing process and promptly responding to their questionsWork in a fast-paced environment while juggling multiple priorities while using your market knowledge and our custom-designed tools to inform clients about activities related to listing their homeEnsure all timelines are met; alert all parties when a deadline is at risk, and proactively mitigate that risk when within your control to facilitate an on-time launchDrive agent and client satisfaction by providing support that meets our gold standard of service excellenceSkillsA real estate license is requiredOne year of customer service experience is requiredExcellent attention to detail, organizational and interpersonal skillsClear and concise verbal and written communicationProficient in basic technologies (internet search, customer relationship tools) and the aptitude to learn new technologies (Google suite, Redfin proprietary tools)Experience using email and phone to communicate with clients and other parties requiredCalm demeanor when resolving issues and communicating with agents and clientsExperience juggling multiple priorities in a fast-paced environmentStrong sense of accountability for the agent and client experienceYou pride yourself on saving the day! Your actions and personal satisfaction are guided by a spirit of service that puts client and agent success above all elseOne year of real estate contract experience, with strong disclosure knowledge and an understanding of the multi-faceted lifecycle (marketing, local MLS nuances) of listing a home on the market is preferredBenefitsMedicalDentalVision benefits401K retirement planPaid time offCompany OverviewRedfin is a technology-driven residential real estate brokerage with the country’s most-visited real estate brokerage website. It is a sub-organization of Rocket Companies. It was founded in 2004, and is headquartered in Seattle, Washington, USA, with a workforce of 1001-5000 employees. Its website is https://www.redfin.com/.



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