[Remote] Lead Site Reliability Engineer - Remote

Note: The job is a remote job and is open to candidates in USA. CentralSquare Technologies is a leading provider of public sector software in North America, dedicated to supporting public servants with technology designed for impact. They are seeking a highly skilled Senior Cloud / DevOps Engineer to support and modernize their cloud environments, focusing on improving scalability, reliability, security, and operational efficiency across mission-critical systems.ResponsibilitiesDesign, build, and maintain AWS-based infrastructure supporting production and non-production environmentsImplement and maintain Infrastructure as Code (IaC) using tools such as Terraform, CloudFormation, or equivalentDevelop and support CI/CD pipelines for infrastructure and application deploymentsPartner with application teams to improve deployment reliability and performanceCreate and maintain automation scripts and tooling (Python, Bash, PowerShell, etc.) to reduce manual operationsImprove system reliability through self-healing mechanisms, monitoring, and alertingSupport SRE-style practices including incident response, root cause analysis, and continuous improvementDesign and support cloud networking (VPCs, subnets, routing, VPNs, security groups, NACLs)Troubleshoot complex network, connectivity, and performance issues across hybrid environmentsImplement security best practices aligned with AWS Well-Architected FrameworkParticipate in on-call rotations supporting critical production systemsProvide operational support, troubleshooting, and resolution for cloud-related incidentsCollaborate across CloudOps, Networking, DBAs, and Application teamsDocument architectures, runbooks, and operational proceduresSkills5-8+ years experience in cloud, DevOps, SRE, or systems engineering rolesStrong hands-on experience with AWS (EC2, VPC, IAM, ELB/ALB, RDS, S3, CloudWatch, etc.)Proven experience with Infrastructure as Code (Terraform preferred)Strong scripting and coding experience (Python, Bash, PowerShell, or similar)Solid background in networking fundamentals (TCP/IP, DNS, VPNs, routing, firewalls)Experience with Linux-based systems in production environmentsFamiliarity with monitoring/logging platforms (Datadog, CloudWatch, LogicMonitor, etc.)CI/CD tools (GitHub Actions, GitLab CI, Jenkins, Azure DevOps, etc.)Configuration management and automation toolsContainerization and orchestration (Docker, ECS, EKS, Kubernetes - preferred but not mandatory)AWS certifications (Solutions Architect, DevOps Engineer, or equivalent)Experience supporting high-availability, regulated, or SaaS environmentsSRE experience (error budgets, SLIs/SLOs, post-incident reviews)Experience working in hybrid cloud or legacy-to-cloud migration environmentsStrong documentation, communication, and cross-team collaboration skillsBenefitsMentorship, learning programs, and clear paths for advancementCompetitive compensation and a benefits package designed to support your life inside and outside of work—tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTOFlexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you’re in the office or remoteCompany OverviewCentralSquare Technologies is the trusted provider of public sector software in North America. It was founded in 2018, and is headquartered in Lake Mary, Florida, USA, with a workforce of 1001-5000 employees. Its website is https://www.centralsquare.com/.Company H1B SponsorshipCentralSquare Technologies has a track record of offering H1B sponsorships, with 1 in 2026, 9 in 2025, 5 in 2024, 9 in 2023, 14 in 2022, 7 in 2021, 10 in 2020. Please note that this does not guarantee sponsorship for this specific role.