[Remote] Lead Product Software Engineer - Cloud Ops

Note: The job is a remote job and is open to candidates in USA. Wolters Kluwer is looking for a Lead Product Software Engineer - Cloud Operations to join InnovateHub, a startup within the enterprise that co-designs AI solutions. In this role, you will own the infrastructure foundations for AI products, design cloud architecture, and enable development teams to deliver confidently.ResponsibilitiesOwn Terraform delivery for InnovateHub’s Azure environments, authoring and maintaining infrastructure-as-code modules that are secure, repeatable, and compliant with SOC 2 and IRS 7216 requirementsCollaborate with Infrastructure Operations and Architecture and Product teams to design, review, and evolve cloud infrastructure, ensuring alignment with enterprise standards and cost while meeting the speed and flexibility InnovateHub requiresDesign and implement Azure resource architectures (App Services, Functions, Cosmos DB, AI Services, Key Vault, networking) that support our AI product portfolio at scaleBuild and own product and operational health dashboards using data sources such as Azure Monitor, Application Insights, and Log Analytics—giving the team and leadership clear visibility into system reliability, performance, and usageDefine and track SLIs/SLOs for InnovateHub products, establishing alerting strategies and incident response patterns that keep our services healthyTranslate telemetry and observability data into actionable insights that inform product decisions, capacity planning, and operational improvementsServe as the go-to cloud operations resource for InnovateHub developers—providing guidance, reusable templates, and hands-on consultation for infrastructure and deployment needsCreate and maintain infrastructure templates, CI/CD pipeline patterns, and deployment runbooks that accelerate developer self-service and reduce frictionPartner with developers during pair programming rotations to embed infrastructure best practices into the development workflow, including observability instrumentation, secure configuration, and cost optimizationAct as the liaison between InnovateHub and enterprise Infrastructure Operations and Architecture teams, ensuring cloud decisions are coordinated and knowledge flows in both directionsWork within InnovateHub’s collaborative model where engineers understand business problems as deeply as technical solutions, partnering closely with product managers, UX, and researchSupport cross-portfolio infrastructure needs, enabling other TAA teams to leverage patterns and platforms built by InnovateHubSkills5+ years building and operating cloud infrastructure (Azure strongly preferred)2+ years hands-on experience with Terraform (or equivalent IaC tools) in production environmentsStrong proficiency with Azure PaaS services: App Services, Functions, Cosmos DB, Key Vault, Virtual Networks, Application Gateway, and Azure AI ServicesDeep experience with Azure Monitor, Application Insights, Log Analytics, and KQL for observability and health reportingExperience with CI/CD pipelines (Azure DevOps, GitHub Actions) including infrastructure deployment automationExperience with Agile/XP practices including TDD/BDD and pair programmingProficiency with AI coding tools (GitHub Copilot, Cursor, or similar) and regular use of GenAI utilities for development workflow3+ years leading infrastructure or platform engineering initiatives from design through production operationExperience working in startup-like environments or innovation teamsComfort working in collaborative, fast-paced Agile environments with weekly sprints and blurred (but aligned) role boundariesWorking knowledge of infrastructure security practices: network segmentation, managed identities, RBAC, secrets management, and compliance controls (SOC 2, IRS 7216 a plus)Experience defining SLIs/SLOs and building operational dashboards and alerting strategiesUnderstanding of cost management and FinOps principles for Azure environmentsAbility to explain infrastructure concepts to product-focused developers and non-technical stakeholdersExperience creating documentation, templates, and runbooks that enable self-service across teamsMicrosoft Azure AZ-104 (Azure Administrator) or AZ-305 (Azure Solutions Architect) certification is highly desired - our team values demonstrated Azure expertise and AI-102 certification is also a plusExperience with Azure Landing Zones, hub-spoke network topologies, or enterprise-scale Azure architecturesBackground in regulated or compliance-driven environments, particularly financial services or tax/accounting softwareExperience with containerization (Docker, AKS) and service mesh patternsFamiliarity with AI/ML infrastructure needs: model serving, vector database operations, and RAG system infrastructureExperience with platform engineering, developer experience (DevEx) tooling, or internal developer platformsBenefitsBonusMedical, Dental, & Vision Plans401(k)FSA/HSACommuter BenefitsTuition Assistance PlanVacation and Sick TimePaid Parental LeaveCompany OverviewWolters Kluwer (EURONEXT: WKL) is a global leader in information, software solutions and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. It was founded in 1836, and is headquartered in Deventer, Overijssel, NLD, with a workforce of 10001+ employees. Its website is http://www.wolterskluwer.nl.Company H1B SponsorshipWolters Kluwer has a track record of offering H1B sponsorships, with 13 in 2026, 94 in 2025, 22 in 2024, 23 in 2023, 10 in 2022, 3 in 2021. Please note that this does not guarantee sponsorship for this specific role.