[Remote] Lead Product Manager, Payments & Trust

Note: The job is a remote job and is open to candidates in USA. Lime is a global leader in micromobility, focused on creating a sustainable future for transportation. They are seeking a seasoned Product Manager to lead their Payments Experience, driving the evolution of global payment solutions and fraud strategies while enhancing user experience across multiple cities worldwide.ResponsibilitiesOwn the end-to-end Payments Experience across the rider journey, from onboarding and trip start to post-trip billing and subscriptions (e.g., LimePrime)Define and drive the product strategy and roadmap for payments, aligning with company goals to grow engagement and improve unit economicsImprove conversion and reliability by reducing payment friction across key rider moments, including onboarding, trip start, and subscription renewalsLead expansion of local payment methods (LPMs) to unlock new riders and markets, including underbanked and international usersPartner with Data Science and Fraud teams to build intelligent risk systems (e.g., pre-authentication models, fraud detection, revenue recovery) that maximize trips while minimizing lossesCollaborate cross-functionally with Engineering, Design, Finance, Accounting, and Legal, as well as across other product domains, to deliver scalable, compliant, and high-quality payment solutionsDefine and track KPIs to measure the effectiveness of the payment systems in terms of performance, fraud prevention, uptime and user satisfactionSkills6–10 years of product management experience, owning consumer-facing products at scaleDirect experience in payments, fintech, marketplace transactions, or fraud/risk systemsProven track record of driving measurable business impact (e.g., conversion, revenue, retention, or cost reduction)Strong analytical problem-solving skills, with the ability to collect and interpret data to inform decisions and prioritize tradeoffsExperience leading cross-functional teams across Engineering, Design, Data Science, and business stakeholders in fast-paced environmentsCuriosity and a growth mindset, with a strong interest in leveraging AI to build better products, move faster, and unlock new capabilitiesExperience building or scaling global payment platforms (PSPs, wallets, subscriptions, BNPL, etc.). Doing this at a late stage startup is a plusFamiliarity with fraud prevention, chargebacks, KYC/AML, or revenue protection systemsExperience in two-sided marketplaces, mobility, or high-frequency consumer appsBenefitsA choice of medical, dental, and vision plans.We also provide company-paid life and disability insurance and company-funded mental health benefits.401(k) plan with both pre-tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution.Paid parental leave for birthing and non-birthing parents, plus fertility and family-forming benefits.Unlimited vacation, paid leaves, and 10 company holidays.Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace.Depending on the position, the total compensation package may also include discretionary annual performance bonus opportunities and equity, subject to applicable plan terms and eligibility requirements.Company OverviewLime is an electric vehicle company that provides e-bike and e-scooter rental services. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://www.li.me.