[Remote] Lead Operations Engineer - Public Sector Job Details | Lumen Technologies
Note: The job is a remote job and is open to candidates in USA. Lumen is a trusted network provider in the AI-powered world, connecting various entities through its expansive fiber network. As a Lead Operations Engineer, you will apply advanced engineering principles to solve complex network issues and lead innovative processes and applications for the public sector.ResponsibilitiesSDWAN ExperienceLeads the development, evaluation and implementation of new and innovative principles, processes and applicationsExercises considerable latitude in decision-making under limited consultative direction toward predetermined long-range targetsAnalyzes complex local and wide area network systems and/or customer network environment, including planning, designing, evaluating, selecting operating systems and protocol suites and configuring communication media with concentrators, bridges and other devicesResolves difficult interoperability problems to obtain operation across all platformsConfigures systems to user environmentsSupports acquisition and implementation of hardware and software as well as subcontractor servicesRegarded as subject matter expert in applied research, development, and design of new productsActs as primary consultant to leadership detailing the technical requirements and specifications necessary to obtain solutionsMay act as a technical project leader or provide work leadership for lower level employeesExcludes those with full supervisory responsibilitiesRequires limited direction and guidance with most tasksGSA Clearance eligibilitySkillsBachelor's degree with 8+ years of experience or commensurate work skills experienceSolid interpersonal skills & a demonstrated ability to work collaboratively with a teamMust maintain the ability to self-manage assigned job role responsibilities to achieve desired performance resultsCandidate must possess solid written & verbal communication skills. Demonstrates prior experience interacting with customersCandidate demonstrates experience in the use of personal computers, including Microsoft Word, Excel, and OutlookProficiency with presentations to technical and non-technical audiences; must be able to translate technical terms and concepts to non-technical entitiesAbility to effectively prioritize and execute multiple tasks in a rapidly changing work environmentFlexible work hours scheduled around 3:00pm-11:30pm (Monday-Friday) and on-call accessibility on rotationSDWAN ExperienceLeads the development, evaluation and implementation of new and innovative principles, processes and applicationsExercises considerable latitude in decision-making under limited consultative direction toward predetermined long-range targetsAnalyzes complex local and wide area network systems and/or customer network environment, including planning, designing, evaluating, selecting operating systems and protocol suites and configuring communication media with concentrators, bridges and other devicesResolves difficult interoperability problems to obtain operation across all platformsConfigures systems to user environmentsSupports acquisition and implementation of hardware and software as well as subcontractor servicesRegarded as subject matter expert in applied research, development, and design of new productsActs as primary consultant to leadership detailing the technical requirements and specifications necessary to obtain solutionsMay act as a technical project leader or provide work leadership for lower level employeesExcludes those with full supervisory responsibilitiesRequires limited direction and guidance with most tasksGSA Clearance eligibilityMaster's degree with 6+ years of experienceBenefitsLumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.Company OverviewCenturyLink (NYSE: CTL) is a technology leader delivering hybrid networking, cloud connectivity, and security solutions to customers around the world. It was founded in 1968, and is headquartered in Monroe, Louisiana, USA, with a workforce of 10001+ employees. Its website is https://www.lumen.com.