[Remote] Key Account Manager III

Note: The job is a remote job and is open to candidates in USA. Synthomer is a leading supplier of high-performance, highly specialised polymers and ingredients. The Key Account Manager III will be responsible for managing an existing customer base while driving growth at new customers and in adjacent market applications.ResponsibilitiesDevelop and execute budget in cooperation with the Coatings and Construction Solutions Business Unit to include growth targets for volume, revenue, and gross marginDrive and support sales efforts to deliver agreed business targets - volumes, revenues, profitability (product and territory), and working capital (accounts receivables and percent current)Build and maintain strong relationships with customers and key external stakeholders in the textiles industryStay up to date with the latest industry trends, new technologies and competitor offerings, inform internal stakeholders about developmentsConduct market mapping to analyze customers, demand, unmet needs and competitorsIdentify and develop new business opportunities, identify threats, mitigate risksManage the sales cycle from lead generation to deal closureEnsure customer needs are met through collaboration with Technical Service, Marketing, Product Management, Supply Chain, Quality and Customer ServiceEnsure compliance with SHE requirements in the area of responsibility in line with internal, contractual and legal requirementsManage sales volume and margin within set targets by implementing commercial excellence guidelinesNegotiate prices, rebates, payment terms and conditions and supply agreementsPlan and conduct customer visits in the assigned territory considering the value of the customer relationshipCreate visit reports for sustainable information and communication within the organizationMonitor accounts receivable, ensure punctual payments and cash flow targets, actively manage credits in collaboration with FinanceManage claims in collaboration with Technical Service and QualitySupport the Head of Sales in territory, budget and forecast planningRepresent Synthomer at trade shows, conferences and congressesSkillsBachelor's degree in Chemistry, Chemical Engineering, Civil Engineering, and/or combination of education and related experienceMinimum of five years' sales experience; preferably in the chemicals industryStrong track record and proven experience in sales of polymers and additives in the chemicals industry and knowledge of end-use applicationsFull commitment to business integrity, customer value, teamwork, innovation, and diversity, equity and inclusion (DE&I)Excellent communication, negotiation and presentation skillsAbility to build and maintain strong relationships with customersSelf-motivated with a strong sales drive, determination and target-oriented mindsetA mission-driven, team player with the desire to make an impact and differenceAbility to plan and manage at both strategic and operational levelsOutstanding interpersonal skills across culturesExperience working across cultures collaboratively in a global organizationExcellent MS Office software experience, CRM and planning tools (e.g., Salesforce, Arkieva)Valid driver's license and ability to travel up to 60%Ideal candidate will be located in the Eastern half of the United States, within driving distance of a major airportMaster's degree preferredTen or more years preferredBenefitsCompetitive, market-aligned compensationDiscretionary global bonus schemeDiscretionary Long-Term Incentive Plan (LTIP) – for senior positionsCompany car or car allowance – varies by region and roleHealthcare – tailored to regional locationsParental leave and family support – maternity, paternity, adoption (aligned with regional policies)Working options – flexibility where it matters, based on role and business needsLearning & development opportunities – training, online platforms, buddy/mentorship programs, Internal Synthomer University with L&D offersWellbeing support – employee assistance program (EAP), mental health resources, wellbeing initiativesRetirement / pension contributions – plans vary by countryCulture of Inclusion – where everyone can thrivePerformance culture, global reward & recognition programmesCompany OverviewSynthomer is a specialty chemical company, produces and sells polymers for coatings, construction, healthcare, and automotive industries . It was founded in 1908, and is headquartered in London, England, GBR, with a workforce of 1001-5000 employees. Its website is https://www.synthomer.com.