[Remote] Key Account Manager - Birmingham

Note: The job is a remote job and is open to candidates in USA. Dendreon is transforming the battle against cancer with personalized immunotherapy. The Key Account Manager drives patient access and strategic partnerships in urology and oncology, focusing on account performance and execution to improve patient identification and access support.ResponsibilitiesDevelop and execute strategic account plans aligned with corporate objectives and patient access goalsManage high-value and developing accounts; conduct regular Customer Business Reviews (CBRs) to assess performance and drive growthBuild account maps identifying clinical decision makers, operational stakeholders, and referral networksMaintain an operating rhythm including routine account reviews, pipeline management, and continuous improvementBuild trust-based relationships with physicians, clinical staff, administrators, and executives including C-suiteExecute omnichannel engagement plans including face-to-face, virtual, and digital touchpoints aligned to stakeholder preferencesLead customer meetings, strategic discussions, and speaker programs (virtual and in-person)Deliver compliant clinical presentations and serve as a subject matter expert on disease state, treatment paradigms, and competitive landscapeIdentify and cultivate clinical champions through credible partnership and consistent follow-throughDrive patient identification and account activation by understanding patient flow, referral patterns, diagnostic pathways, treatment decision points, and care team dynamicsIdentify growth opportunities by expanding account depth, increasing engagement across the stakeholder network, and developing emerging accounts within the territorySupport account readiness by identifying operational gaps and coordinating internal support to improve workflow efficiency and reduce barriers to appropriate treatment startsPartner with Market Access and Patient Support to help accounts navigate reimbursement and logistical challengesMaintain working knowledge of buy-and-bill dynamics and site of care considerationsCoordinate cross-functional teams (Reimbursement, Marketing, Medical Affairs, Patient Support) to support account needsPartner with Regional Business Directors and Sales Leadership on strategy and executionUse CRM and analytics tools to document interactions, manage opportunities, and meet KPIsExecute all responsibilities in compliance with company policies, FDA/PhRMA guidelines, and industry standardsSkillsBachelor's degree required; advanced degree preferred5-7 years pharmaceutical/biotech experience; oncology, urology, or specialty products strongly preferred3-5 years' account management experience or demonstrated sales successProven ability to manage complex accounts across large practices, hospitals, academic centers, and IDNsStrong clinical fluency, communication, presentation, and relationship-building skillsProficiency in CRM platforms (e.g., Salesforce), analytics tools, and MS OfficeUnderstanding of FDA/PhRMA promotional guidelines and compliance standardsExperience in buy-and-bill environments, rebate tiering, and ASP reimbursement structuresExperience with GPOs and Integrated Delivery NetworksExperience in oncology and/or urology therapeutic areasCompany OverviewDendreon was a biotechnology company produces immunotherapy for prostate cancer. It was founded in 1992, and is headquartered in Seattle, Washington, USA, with a workforce of 501-1000 employees. Its website is http://www.dendreon.com/.