[Remote] Key Account Manager

Note: The job is a remote job and is open to candidates in USA. Townsquare Ignite is a rapidly growing company specializing in digital advertising solutions. The Key Account Manager will serve as the primary point of contact for high-value accounts, focusing on delivering exceptional client experiences and driving campaign success.ResponsibilitiesServe as the primary strategic partner for high-value accounts, fostering long-term relationshipsConfidently join and lead client calls to present campaign results, performance insights, and recommendationsAdvise clients on opportunities for campaign optimizations, cross-channel expansion, and increased ROIPartner with sales leaders to identify growth opportunities within key accountsEnsure campaign proposals align with client objectives and business goalsOversee targeting and strategy, tailoring solutions to fit the unique needs of key accountsGuide clients through setup requirements (creative, pixels, KPIs), ensuring campaigns are fully prepared for launchCollaborate with internal teams such as Buying and Creative to ensure an efficient and effective campaign launchAct as the ongoing client-facing liaison for campaign performance, optimizations, revisions, and renewalsTranslate analytics and performance data into clear, actionable insights for clientsProvide proactive recommendations for adjustments and upsells to maximize client outcomesParticipate in regular virtual team meetings with the camera on to foster stronger collaboration and engagement, ensuring active communication and connection with colleagues across departmentsSkillsClient-Facing Expertise: Demonstrated ability to confidently lead client calls, explain performance data, and make strategic recommendationsStrategic Thinker: Comfortable advising executives and decision-makers on growth opportunitiesStrong communication skills, both verbal and written; able to simplify complex digital metrics for clients5+ years of digital advertising experience with programmatic, SEM, social, or multi-channel campaignsStrong attention to detail; able to manage multiple high-value accounts simultaneouslyBachelor's degree (preferred)Bachelor's degree (preferred)Benefits3 weeks of PTO (+ 9 paid holidays)Medical, Dental, and Vision Insurance401(k) Retirement PlanCasual, high-energy work environmentOpportunity for upward mobilityCompany provided laptopCompetitive salaryCompany OverviewTownsquare Ignite is a customer-centric, data-driven technology provider of cross-platform advertising solutions including programmatic. It was founded in 2010, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://www.townsquareignite.com.