[Remote] IVR Application Architect
Note: The job is a remote job and is open to candidates in USA. Miratech is an IT services and outsourcing company that provides services to multinational organizations. The IVR Application Architect is a senior technical authority responsible for defining and evolving the architecture of IVR applications, ensuring solutions are scalable and aligned with business strategy.
Responsibilities
ā¢ Own and define end-to-end IVR application architecture across platforms and integrations
ā¢ Translate business and non-functional requirements into architectural designs and principles
ā¢ Design scalable, reliable, and high-performance IVR solution architectures
ā¢ Define and maintain architectural patterns, standards, and best practices for IVR systems
ā¢ Provide architectural leadership and technical direction to IVR Engineers and the development team of 2-5 developers
ā¢ Review designs and implementations to ensure architectural compliance and quality
ā¢ Guide integration strategies between IVR applications, web services, and internal systems
ā¢ Identify architectural risks, performance constraints, and scalability limits early in the design phase
ā¢ Support complex production issues from an architectural and systemic perspective
ā¢ Collaborate with Project Managers on technical planning, estimation input, and delivery feasibility
Skills
ā¢ Proven expertise in IVR application architecture within enterprise or large-scale environments
ā¢ Strong background in IVR and web application platforms from an architectural perspective
ā¢ 5+ years of experience with Java (J2EE is preferred) systems (architecture and design focus), GoLang is a plus
ā¢ 3+ years of hands-on IVR experience, sufficient to guide and validate engineering decisions
ā¢ Deep knowledge of Object-Oriented Design, Object-Oriented Programming, and design patterns
ā¢ Solid expertise in speech and IVR standards (VoiceXML, SRGS, MRCP, CCXML)
ā¢ Experience designing scalable, stateful IVR architectures
ā¢ Demonstrated ability to lead technically, mentor engineers, and influence design decisions
ā¢ Strong communication skills, including the ability to explain architectural trade-offs to non-technical stakeholders
Benefits
ā¢ Health insurance
ā¢ Language courses
ā¢ Relocation program
Company Overview
ā¢ Miratech is an IT services and outsourcing company that provides managed IT services to large and midsize multinational organizations. It was founded in 1989, and is headquartered in Kyiv, Kyyiv, UKR, with a workforce of 1001-5000 employees. Its website is http://www.miratechgroup.com/.
Company H1B Sponsorship
ā¢ Miratech has a track record of offering H1B sponsorships, with 2 in 2023. Please note that this does not guarantee sponsorship for this specific role.
Apply Now
Apply Now
Responsibilities
ā¢ Own and define end-to-end IVR application architecture across platforms and integrations
ā¢ Translate business and non-functional requirements into architectural designs and principles
ā¢ Design scalable, reliable, and high-performance IVR solution architectures
ā¢ Define and maintain architectural patterns, standards, and best practices for IVR systems
ā¢ Provide architectural leadership and technical direction to IVR Engineers and the development team of 2-5 developers
ā¢ Review designs and implementations to ensure architectural compliance and quality
ā¢ Guide integration strategies between IVR applications, web services, and internal systems
ā¢ Identify architectural risks, performance constraints, and scalability limits early in the design phase
ā¢ Support complex production issues from an architectural and systemic perspective
ā¢ Collaborate with Project Managers on technical planning, estimation input, and delivery feasibility
Skills
ā¢ Proven expertise in IVR application architecture within enterprise or large-scale environments
ā¢ Strong background in IVR and web application platforms from an architectural perspective
ā¢ 5+ years of experience with Java (J2EE is preferred) systems (architecture and design focus), GoLang is a plus
ā¢ 3+ years of hands-on IVR experience, sufficient to guide and validate engineering decisions
ā¢ Deep knowledge of Object-Oriented Design, Object-Oriented Programming, and design patterns
ā¢ Solid expertise in speech and IVR standards (VoiceXML, SRGS, MRCP, CCXML)
ā¢ Experience designing scalable, stateful IVR architectures
ā¢ Demonstrated ability to lead technically, mentor engineers, and influence design decisions
ā¢ Strong communication skills, including the ability to explain architectural trade-offs to non-technical stakeholders
Benefits
ā¢ Health insurance
ā¢ Language courses
ā¢ Relocation program
Company Overview
ā¢ Miratech is an IT services and outsourcing company that provides managed IT services to large and midsize multinational organizations. It was founded in 1989, and is headquartered in Kyiv, Kyyiv, UKR, with a workforce of 1001-5000 employees. Its website is http://www.miratechgroup.com/.
Company H1B Sponsorship
ā¢ Miratech has a track record of offering H1B sponsorships, with 2 in 2023. Please note that this does not guarantee sponsorship for this specific role.
Apply Now
Apply Now